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Family Medicine in Mentor, OH - ProviderMatch - Find a Provider

4 out of 5 · 17 reviews

Family Medicine • Mentor, OH

Clinic Type

Family Medicine

Address

7060 Wayside Drive, Mentor, OH 44060

Phone

800.223.2273

Email

chp@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Sarah Watson — DO
  • Kristin Gay Biddell — CNP
  • Jennifer Wilson — CNP
  • Helen Haffey — CNP
  • Angela Brinkman — DO
  • Kimberly Garren-Hudson — DO
  • Anastasia Pintur — MD
  • Ye Zhu — MD, PhD
  • Sarah Gerhardstein — DO
  • Allison Downing — CNP
  • Amber Rosenkranz — CNP
  • Tracy Schmidt — CNP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Cleveland Clinic ProviderMatch: 4.7 to 5.0 out of 5 stars (varies by provider) (ranges from 3 to 636 ratings per provider)
  • US News Doctors: 4 out of 5 stars (17 ratings)
  • Healthgrades: 3.5 to 5.0 stars (varies by provider) (9 to 24 ratings per provider)

Patients praise

  • attentive, good listener, does not rush visits
  • professional and caring staff/nurse practitioners
  • long-term established patient relationships

Common complaints

  • concerns not attended to during visits
  • long response times for calls
  • poor reception/administrative staff demeanor

"This was the first time seeing Dr Thomas. He listened to me and did not rush the visit. He explained everything to me and was very nice. The staff was also very nice and easy to work with."

— Healthgrades (Dr. Paul Thomas)

"I felt my concerns were not attended to on my visits over several years. I was told "that's not why you are here today", & "we'll look into that next time."... Desk receptionist had the demeanor of Charlie Sheen's Maid on 2 and a half men."

— Healthgrades (Dr. Daniel Brock)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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