UH Lake Health Physician Group Mentor Family Practice
Family Medicine • Mentor, OH • 1 location (Mentor) locations
About
Summary: Westshore Primary Care is a private primary care physician group under University Hospitals, serving Eastern Lorain and Western Cuyahoga counties in Ohio. Based in Sheffield Village, OH, it operates 3 offices (Sheffield Vlg, Westlake, and Avon) and has 9 employees with annual revenue around $3.22 million. The group provides general medical care and primary care services and is part of UH’s network of hospitals and health care services. Key details: - Headquarters: Sheffield Village, OH - Offices: Sheffield Vlg (5323 Meadow Lane Ct), Westlake (Suite 301), Avon (2535 Hale St) - Services: Primary care and general health care services - Contact: Multiple phone numbers listed for different locations - Industry: Hospitals and Health Care; Private ownership; Active status - LinkedIn: westshore-primary-care (company page) Note: The user query mentions “Mentor” and “UH Lake Health Physician Group Mentor Family Practice,” which are not explicitly described in the provided content for Westshore Primary Care. If you’re specifically looking for UH Lake Health Physician Group Mentor Family Practice, I can lookup and summarize that page separately.
Clinic Type
Family Medicine
Address
Mentor, Ohio
Phone
1-866-844-2273
employment@uhhospitals.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- University Hospitals (official site): Various ratings exist for individual providers, with some scoring highly (e.g., 4.9/5, 5.0/5 for some practitioners) (Varies by provider (e.g., 84 reviews, 56 reviews))
Patients praise
- Physicians described as intelligent, compassionate, and effective
- Some patients report excellent, long-term relationships with specific doctors
- Efficient check-in and short wait times experienced by some patients
- Positive experiences with midwifery staff
Common complaints
- Rude or unhelpful front desk and administrative staff
- Long wait times for appointments and while in the office
- Difficulty scheduling appointments or reaching the office by phone
- Inconsistent continuity of care/difficulty seeing the same provider
- Perceived lack of compassion or care from some staff members
"The physicians, if you can get in to see one, are terrific. their front desk staff are rude and overzealous."
— Yelp/LocalityBiz user review"I'm always well cared for here, as is my family. My PCP there is professional, effective and highly efficient! Empathetic and considerate."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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