Oak Street Health
Primary Care • Mesa, AZ • 1 location referenced (Mesa, AZ) locations
Clinic Type
Primary Care
Address
Mesa, AZ (location-specific clinic network)
Phone
855-932-2073
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Cash, Credit/debit cards, Insurance, Medicare, Medicaid, Private pay
Languages Spoken
Pricing
Current Offers
New patient appointment
FAQs
How do I book an appointment?
Call (855) 932-2073 to speak to an agent or search our primary care physicians near you and select an appointment time.
What is the patient appointment process?
If you are interested in scheduling an appointment, please call (855) 932‑2073 to speak to an agent or search our primary care physicians near you and select an appointment time.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (MY DR NOW Primary Walk-In Care): 4.8/5 (51)
- Birdeye (Dr. Carl E. Ferguson, DO): 4.6/5 (222)
- Birdeye (Southwestern Eye Center): 4.7/5 (1,422)
- Real Patient Ratings (Valley ENT Mesa/Baseline): Not explicitly stated as numeric score, but positive feedback noted (8,063)
- Banner Health (Dr. Jason Frye, DO): 4.8/5 (1,739)
- Banner Health (Amanda Palazzolo, FNP): 4.8/5 (402)
- Banner Health (Dr. Chelsea Carlson, DO): 4.9/5 (34)
- Birdeye (Shumway Family Medicine PLLC): 5.0/5 (36)
Patients praise
- compassionate and attentive bedside manner
- thorough and clear explanations of health conditions
- efficient and friendly medical staff (in many cases)
- doctors who actively listen to patient concerns
- minimal wait times reported at some locations
Common complaints
- billing and insurance complications
- poor communication from front office staff
- disorganized scheduling processes
- perceived upselling of medical services
- unprofessional or incompetent administrative staff
"Dr Frye is one of the best Primary Care doctors I have ever had. Banner is very fortunate to have him."
— Banner Health Patient Review"She is very compassionate, she listens to all my complaints. Doesn't judge me... she's really an awesome doctor I like her"
— Banner Health Patient Review"The only negative reviews I recall reading were directed towards the billing department. Several patients complained of receiving bills after their insurance had been billed for the procedures."
— Birdeye Patient Review (Southwestern Eye Center)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 10, 2026.
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