Family Medicine in Mesa, AZ - Find a Doctor | Banner Health
Primary Care • Mesa, AZ
Clinic Type
Primary Care
Address
1300 South Country Club Drive, Suite 3, Mesa, AZ 85210
Phone
480-827-5500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Banner Health (Dr. Heather Tinsdale): 4.9/5.0 (1,668 ratings)
- Banner Health (Dr. Bradley Downing, Jr.): 4.9/5.0 (639 ratings)
- Banner Health (Dr. Sarah McKenna): 4.8/5.0 (1,196 ratings)
- Banner Health (Joy Caplette, FNP): 4.8/5.0 (447 ratings)
- Banner Health (Dr. Jason Frye): 4.8/5.0 (1,739 ratings)
Patients praise
- Primary care providers are frequently described as caring, compassionate, and thorough
- Patients appreciate when doctors take the time to listen and do not rush appointments
- High ratings for family medicine practitioners, with many patients reporting long-term relationships spanning decades
- Providers are often praised for being knowledgeable and effectively coordinating care
Common complaints
- Administrative and billing issues, such as difficulties with insurance claims and long response times
- Reports of dismissive or unprofessional bedside manner by some providers
- Concerns regarding wait times in emergency or hospital settings
- Frustration with communication and discharge procedures in hospital environments
"Dr. Tinsdale is an amazing doctor. She is probably one of the best physicians I have ever had. She is very caring and thorough."
— Banner Health Patient Review"Dr. Downing knows me not just as a patient but someone he really cares about. He wants me to get better."
— Banner Health Patient Review"Everything moves so slow and takes literally weeks that is painful to deal with Banner (either in person or on the phone)."
— Better Business Bureau ComplaintSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 10, 2026.
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