Find a Federally Qualified Health Center - FQHC Locations

Patients praise

• Access to affordable care through sliding fee scales
• Compassionate and professional care from specific individual practitioners (e.g., certain doctors/nurses)
• Multilingual support and culturally appropriate care options
• Commitment to serving underserved or uninsured populations

Common complaints

• Long wait times, including extended stays in waiting rooms even with appointments
• Unprofessional or rude conduct by front-desk and administrative staff
• Difficulty reaching staff via phone, including excessive hold times and unresponsive communication
• Challenges with medical scheduling, including canceled appointments, long delays in follow-ups, and unorganized record-keeping
• Perceived lack of patient-centered care, such as impersonal interactions or feeling like a number
• Issues with medication management, insurance authorization, and pharmacy coordination