CHI
Women's Health • Miami, FL • Since 1971 • Multiple (Coconut Grove, South Miami, Key West, Martin Luther King Jr. Clinica Campesina, Doris Ison) locations
About
CHI (Community Health of South Florida, Inc.) offers affordable primary, family, and behavioral health services with a focus on women’s health across 11 locations in South Florida. As a federally qualified health center and nonprofit, CHI provides culturally sensitive care and emphasizes preventive services, including women’s health screenings. The organization is headquartered in Miami, founded in 1971, and operates 11 primary care centers plus school-based programs, with board-certified physicians. For women’s health appointments or screenings, contact CHI at the Miami-Dade locations or visit chisouthfl.org. Phone options: (305) 253-5100 or (305) 252-4820.
Clinic Type
Women's Health
Address
Coconut Grove Health Center; South Miami Location; Martin Luther King Jr. Clinica Campesina Health Center; Doris Ison Health Center (locations mentioned)
Phone
(786) 245-2700
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Opening Hours
Health Center Hours: Mon closed Tue 8:30am – 7pm Wed 8:30am – 5pm Thurs 8:30am – 7pm Fri 8:30am – 5pm Sat 10am – 2pm Sun closed
Telehealth
Not available in provided text
Emergency Care
Not available in provided text
Services Offered
Insurance & Payment
Not available in provided text
Languages Spoken
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 4.5/5 (Dr. Susan Chi) (37 ratings)
- Beaming Health: 3.5/5 to 4/5 (West Kendall Health Center) (N/A)
Patients praise
- Compassionate and attentive care from specific providers and staff
- Convenient locations and accessible healthcare services
- Positive experiences with prenatal and complex care support
- Highly valued by patients seeking affordable, sliding-scale, or Medicaid-supported care
Common complaints
- Inconsistent staff professionalism and responsiveness
- Long wait times and scheduling delays
- Complaints regarding the billing department's efficiency and customer service
- Isolated reports of negative patient-provider experiences in specific departments
"I am grateful to have quality doctors that care and facilities that are clean... I had better care at CHI than I did at the hospital."
— Patient testimonial via CHI News"Dr. Chi is amazing, compassionate and kind. I've been a patient for the past 15 years. However, please be careful of their billing department - they are awful, condescending and inefficient."
— WebMD user review for Dr. Susan Chi"...the gynecologist is the worst I've ever experienced... But if at all possible, MAKE IT YOUR LAST CHOICE, your LAST RESORT."
— User review for Doris Ison Health CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHI Unveils New Key Largo Health Center - CHI — Jul 14, 2025
- Community Leaders Cut the Ribbon at CHI’s Key Largo Health Center Open House - CHI — Sep 3, 2025
- A First for Women - University of Miami Medicine — Apr 7, 2026
- Womb with a View — Dec 23, 2025
- Wellness Program Helps Women Put Their Health First — May 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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