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IU Health La Porte Physicians ENT Care

ENT • Michigan City, IN • 2 (IU Health LifeWorks in Michigan City and IU Health La Porte ENT Care in La Porte) locations

About

Summary: Northwest Health - La Porte is a public/private hospital system-based in La Porte, IN (not Michigan City, MI). It operates multiple acute-care programs including cardiology, orthopedics, surgical services, emergency care, oncology, and maternal health, with a mission focused on accessible, patient-centered care. Key details: - Location: La Porte, Indiana (HQ at 1007 Lincolnway, La Porte, IN 46350) - Type/Status: Private ownership, active hospital system with 4 US offices - Services: Acute care, cardiology, orthopedics, surgical services, emergency, oncology, maternal health - Notable leadership/roles include Chief Nursing Quality Officer, Medical Director of Primary Stroke Center, and Directors across patient financial services, quality, and medical staff - Contact: Main phones listed (multiple numbers for the La Porte location) If you need expert ENT care specifically in Michigan City, consider nearby ENT specialists or clinics in Michigan City or Northwest Health locations, or search for “ENT Michigan City IN” for providers and a dedicated newsroom or press updates.

Clinic Type

ENT

Address

IU Health La Porte ENT Care, 304 Detroit Street, La Porte, IN

Phone

219.325.3770

Email

Financialcounseling@lph.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ear, nose and throat care
  • ENT procedures
  • image-guided surgery
  • office-based procedures
  • hospital-based procedures
  • sinus issues
  • tonsil enlargement or infections
  • ear problems or infections

Technology & Equipment

  • image-guided surgery
  • latest technology in office and hospital for diagnosis and treatment

Team

  • Austin Bancroft, DO — ENT specialist / physician

Insurance & Payment

—

Languages Spoken

  • English

Current Offers

Appointment availability — null (expires null)

FAQs

What conditions are treated?

Sinus issues, tonsil enlargement or infections, ear problems or infections; ENT conditions treated with latest techniques.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (Dr. Chad Glazer): 4.7/5 (160)
  • Ratings.MD (Dr. Matthew Provenzano): 4.7/5 (209)
  • Healthgrades (Dr. Neil Wangstrom): 3.5/5 (19)
  • Ratings.MD (Kristin Osan, PA-C): 4.9/5 (202)

Patients praise

  • professionalism and expertise in specific procedures
  • thorough explanations of conditions and treatments
  • staff efficiency and friendliness in some office locations
  • helpful and knowledgeable physician assistants

Common complaints

  • reports of dismissive or condescending bedside manner
  • complaints regarding long wait times or scheduling difficulties
  • dissatisfaction with communication and thoroughness of exams
  • frustration with administrative/office staff responsiveness

"The absolute worst place I have ever been to. They never answer when I call them and when I leave a message they never call me back."

— Healthgrades User Review

"As another reviewer said, he is smug and condescending. My experience with him was upsetting as he was dismissive of the symptoms I described."

— WebMD User Review

"Great Doctor, he is very patient, explains everything and is very professional. He made me very comfortable."

— Ratings.MD User Review (Dr. Chad Glazer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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