Northwest Medical Group
Internal Medicine • Michigan City, IN
About
Northwest Medical Group - Primary Care in Michigan City, Indiana offers internal medicine and primary care services. Located at 6923 W. 400 N, the clinic accepts most major insurance plans including Medicare and Medicaid.
Clinic Type
Internal Medicine
Address
6923 W. 400 N, Michigan City, IN 46360
Phone
(219) 325-0604
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Northwest Medical Group - Primary Care Michigan City?
Internal medicine/primary care services
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google): 4.9 out of 5 stars (871 reviews)
Patients praise
- High praise for Dr. Joseph Arulandu for being personable, compassionate, and knowledgeable
- Friendly and helpful office staff at the local level
- Efficient and smooth in-person appointment experiences for some patients
Common complaints
- Difficulty with telephone communication and long wait times
- Frustration with centralized or remote call handling systems
- Challenges with prescription refill processes and the patient portal
- Dissatisfaction with staff responsiveness or perceived bureaucracy
"Once again, I'm extremely irritated by the staff on the phones. I waited for 12 minutes(yes, I timed it), only to be told it would be over a month to get an appointment... It takes FOR----EVER to get an Rx refill."
— LocalityBiz user review"Dr. Arulandu is super His staff are very friendly. The communication system, however, is detectable. Why call someone a hundred miles away for them to relay messages... It's. Disgusting."
— Birdeye user review"Dr Arulandu is the best! Really good and very personable. Straight forward with his approach. Wouldn't go anywhere else!"
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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