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17 Federally Qualified Health Centers in Middlesboro, KY

Federally Qualified Health Center (FQHC) • Middlesboro, KY

About

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Clinic Type

Federally Qualified Health Center (FQHC)

Address

3400 Cumberland Avenue, Middlesboro, KY

Phone

3148721439

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://carelistings.com/federally-qualified-health-centers/middlesboro-ky

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Kentucky Friendly Care Center): 4.1 out of 5 stars (14 reviews)

Patients praise

  • Friendly and caring staff and doctors
  • Clear explanations of health information
  • Short wait times reported by some patients
  • Positive experiences with pediatric care

Common complaints

  • Difficulty with call center and appointment responsiveness
  • Issues with prescription refill processing
  • Recent lawsuits against a major regional provider (Mountain Comprehensive Care) alleging fraudulent billing practices and a hostile work environment

"The staff is friendly enough but for some reason can’t send in prescription refills properly... It shouldn’t be that hard to get your every day maintenance prescriptions."

— Birdeye / LocalityBiz review

"I love the doctors, but the call center could use some work because I called them 30 minutes before closing and they told me to hold... I waited almost an hour before I realized that they had closed and no one said anything."

— LocalityBiz review

"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable, and so easy to talk to, and she really listens."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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