UW Carbone Cancer Center
Oncology • Middleton, WI
About
Summary: UW Health is a nonprofit academic health system affiliated with the University of Wisconsin. It operates the University of Wisconsin Hospitals and Clinics, employs about 5,299 people, and reports roughly $3.8B in annual revenue. The system is headquartered in Madison, WI, and runs 7 U.S. offices with a broad international footprint. For the Carbone Cancer Center in Middleton, UW Health maintains facilities and cancer care services in Dane County (Midleton area) as part of its cancer care network, offering comprehensive cancer treatment and research through UW Carbone Cancer Center.
Clinic Type
Oncology
Address
600 Highland Ave, Madison, WI 53792, US
Phone
6089150100
lklitzke@uwhealth.org
Opening Hours
. - . m. - 5 p.m.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS: 4/5 (CMS Overall Hospital Rating) (2,958 completed surveys (University of WI Hospitals & Clinics Authority context))
- Birdeye (UW Carbone Cancer Center: Cancer Psychology): 4.8/5 (1,024 reviews)
- Birdeye (UW Health Care Direct): 2.8/5 (200 reviews)
Patients praise
- Compassionate, attentive, and supportive staff
- Professional medical teams who provide thorough explanations and answer questions well
- Efficient and prompt clinical service from nursing staff
- Generally high patient recommendation ratings (e.g., 77% giving 9 or 10)
Common complaints
- Scheduling frustrations and difficulties
- Communication lapses and missed follow-ups
- Difficulty navigating the facility and lack of signage
- Perceived lack of helpfulness or antagonistic behavior from some front-desk/guest services staff
- Occasional reports of understaffing or unresponsiveness
"Many reviewers commend the compassionate and attentive staff, noting they consistently provide supportive care during difficult times."
— Wheree"The design of this building is intentionally homey however in achieving it, it misses the mark of an efficient facility. Minimal directional signage in the public spaces forces one to the "guest services" information desk... the guest services staff is clearly annoyed by receiving so many directional questions..."
— Birdeye"Worst experience ever. Horrible care from UW generally. They are 20 years behind other cancer centers..."
— RedditSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 2025 Roll & Stroll for Pancreas Cancer - Campaign — Aug 10, 2025
- Roll & Stroll - Visit Middleton — Dec 3, 2025
- Fundraiser supporting pancreatic cancer to take place in Middleton — Aug 9, 2025
- Shenanigans with Friends supports women’s cancer research at UW Health | News | wkow.com — Nov 15, 2025
- UW Health Carbone Cancer Center hosts fundraiser for pancreatic cancer research | News | channel3000.com — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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