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Otolaryngology - Ear, Nose and Throat (ENT)

4.8 out of 5 · 889 reviews

Ear, Nose, and Throat (Otolaryngology) • Middletown, RI • Multiple locations locations

Clinic Type

Ear, Nose, and Throat (Otolaryngology)

Address

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Phone

508-828-7000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose and Throat (ENT) services
  • Otolaryngology
  • Pediatric Otolaryngology
  • Sinus and allergy evaluation and treatment
  • Hearing loss and tinnitus evaluations
  • Vocal cord microsurgical and laser procedures
  • Ear infection treatment
  • Tonsil and adenoid treatment
  • Throat and head/neck cancer treatment
  • Sleep apnea assessment and treatment
  • Hearing aids facilitation

Technology & Equipment

  • thermal tissue sealing
  • endoscopic surgical treatment
  • laser procedures

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.3 out of 5 stars (214 reviews) (214 reviews)
  • WebMD Care: 5 out of 5 stars (33 ratings) (33 ratings)
  • WebMD Care: 5 out of 5 stars (55 ratings) (55 ratings)
  • US News Doctors: 5 out of 5 stars (51 ratings) (51 ratings)
  • rater8: 4.9 out of 5 stars (536 ratings) (536 ratings)

Patients praise

  • Knowledgeable and skilled physicians
  • Thorough explanations and diagnostic capabilities
  • Good bedside manner and attentive care
  • Personalized interest in patient well-being

Common complaints

  • Long wait times for appointments and at the office
  • Difficulty scheduling appointments and long hold times with call centers
  • Rude or dismissive office staff behavior
  • Perceived lack of thoroughness in some examinations

"great old school doctor!, took his time and cleaned both ears out I can hear like I never heard before."

— Patient review of Dr. Phillip Massengill

"Although the doctors seem caring and good at their jobs its an absolute nightmare to make or schedule an appointment."

— Patient review of ENT and Allergy Associates, Middletown

"I’ve never had a doctor take such a personal interest in his patients and even take time to personally call us multiple times between appointments to make sure everything is ok."

— Patient review of Dr. Eric Munzer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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