Milford | ChristianaCare
Family Practice • Milford, DE
About
Summary: ChristianaCare is a nonprofit health system based in Newark, Delaware, serving Delaware and parts of neighboring states. It operates two Delaware hospitals (Christiana Hospital and Wilmington Hospital), plus ChristianaCare Union Hospital in Elkton, MD, and offers comprehensive services through centers such as the Helen F. Graham Cancer Center & Research Institute, Center for Heart & Vascular Health, Center for Women & Children’s Health, and home health services. The organization employs about 4,947 people and generates roughly $2.6B in annual revenue.
Clinic Type
Family Practice
Address
4755 Ogletown Stanton Rd, Newark, Delaware 19713, US
Phone
484-446-3660
community-outreach@christianacare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ChristianaCare provider page (Primary Care Milford - Jennifer Willey, FNP): 4.9 out of 5 (approx.) (69 reviews; 242 ratings shown)
- Birdeye (Christiana Care Health System): 2.6 star rating (10 reviews)
Patients praise
- Providers receive praise for listening, thoroughness, compassion, and not rushing appointments
- Patients describe clear explanations and feeling included in decision-making
- Some praised responsiveness (e.g., follow-up after test results)
Common complaints
- Complaints about poor customer service and lack of accountability regarding complaints/responses
- Reports of long/worse appointment-calling experience via call center and fragmented handoffs
- Billing-related dissatisfaction and issues resolving complaints (BBB/complaints sources not Milford-specific)
"“Always listens to you… Never is in a hurry… Never is in a hurry with your questions always there to answer and help.”"
— ChristianaCare doctors.christianacare.org provider reviews (Jennifer Willey, FNP)"“HORRIBLE patient experience.” (about appointment-calling process routed to a call center)"
— Birdeye review for Christiana Care Health System"“ChristianaCare has an overall reputation rating of 2.1/5 based on 1 reviews and 6 complaints…”"
— ComplaintsBoard (ChristianaCare Patients Reviews and Complaints)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ChristianaCare Expands Health Care Services for Seniors in Sussex County, DE - ChristianaCare News — Sep 11, 2025
- ChristianaCare eyes Sussex with $65M Georgetown campus — Feb 12, 2026
- ChristianaCare Proposes New Health Campus in Camden - Milford LIVE! - Local Delaware News, Kent and Sussex Counties — Apr 30, 2026
- ChristianaCare Plans Camden Expansion - Milford Times — May 4, 2026
- ChristianaCare Breaks Ground on New Middletown Health Center - ChristianaCare News — Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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