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Froedtert & MCW

4.6 out of 5 · 952 reviews

Physical Therapy • Milwaukee, WI

About

Physical Therapy and Rehabilitation at Froedtert & MCW in Milwaukee, Wisconsin offers physical therapy and rehabilitation services for musculoskeletal and neurological conditions. The clinic provides aquatic therapy, orthotics and prosthetics, specialized programs including neurological rehabilitation, concussion care, lymphedema management, and post-surgical recovery. Many physical therapists offer direct access, meaning patients can be seen without a physician referral.

Clinic Type

Physical Therapy

Address

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Phone

414-777-7700

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical therapy
  • Rehabilitation
  • Aquatic therapy
  • Orthotics and prosthetics
  • Neurological rehabilitation
  • Orthopaedic rehabilitation
  • Concussion
  • Lymphedema management
  • Fall prevention
  • Continence/pelvic floor
  • Stroke recovery
  • Work injuries
  • Sports injuries
  • Musculoskeletal conditions
  • Vestibular/balance therapy
  • Post-surgical recovery

Insurance & Payment

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Direct access physical therapy (no physician referral required in many cases)

Languages Spoken

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Current Offers

Direct access physical therapy available

FAQs

Do I need a physician referral for physical therapy?

Some physical therapists see patients with no physician referral (direct access); otherwise a referral may be part of the plan.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Froedtert & MCW Inpatient Rehabilitation Program: 3.7 out of 4 (Inpatient Rehabilitation) (909 patients treated in 2024)
  • Froedtert Bluemound Rehabilitation Hospital (Birdeye/Google): 4.0 out of 5 (41 reviews)
  • Froedtert South Physical and Aquatic Therapy (Birdeye/Google): 3.0 out of 5 (2 reviews)

Patients praise

  • High patient satisfaction reported for inpatient rehabilitation programs (3.7/4 rating)
  • Therapeutic staff often described as phenomenal or skilled
  • High rate of positive patient outcomes, including independence in self-care skills and successful discharge home

Common complaints

  • Reports of dismissive, rude, or condescending behavior by some nursing and administrative staff
  • Frustration with administrative processes, including billing concerns, appointment cancellations, and lack of responsiveness from support staff (e.g., social workers)
  • Concerns regarding perceived lack of empathy or not being taken seriously by certain providers

"The therapists have all been phenomenal. The social worker has been largely unavailable... Some nurses have been wonderful, but... They have been dismissive of and shown irritation with the patient and been rude and condescending to the family."

— Patient family member review of Froedtert Bluemound Rehabilitation Hospital

"Uncles appointment was canceled for no reason... Ladies at the desk are nice but dont look like they want to work there."

— Patient review of MCW associated clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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