Family Medicine in Mission, TX - McAllen - South Texas Health System
Primary Care • Mission, TX
Clinic Type
Primary Care
Address
300 East Mile 3 Road, Unit 190, Palmhurst, TX 78573
Phone
956-997-3344
complaint@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Mission Regional Medical Center): 4.3 out of 5 stars (1,886 reviews) (1,886)
- Medicare.gov (Mission Regional Medical Center): 3 out of 5 stars (631 (HCAHPS survey))
- rater8 (Dr. J. Matthew Johnson): 4.9 out of 5 stars (859 ratings)
- rater8 (Dr. Samuel Alonzo Ramirez, Jr.): 4.9 out of 5 stars (873 ratings)
Patients praise
- Patients praise family medicine physicians for being attentive, professional, and thorough
- Many providers in the area are noted for excellent bedside manner and taking time to listen to patient concerns
- High recommendation rates for individual family medicine practices and specific hospitals
Common complaints
- Hospital involved in investigation regarding birth tourism allegations (Mission Regional Medical Center)
- Reports of disorganized staff, long wait times, and difficulty contacting nurses at some facilities
- Complaints of dismissive or condescending behavior by some providers in related hospital systems
"Dr. Johnson is a good listener and takes the time necessary to evaluated my needs."
— rater8 Patient Review"Dr. Moreno tended to him immediately & made him feel at ease! All the doctors are AMAZING & always tend to our needs!"
— Family Physicians Clinic Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- South Texas Health System Partners With Texas DPS Troopers Foundation To Host Second Annual Troopers, Toys & Teddy Bears Toy Donation Drive | South Texas Health System — Nov 19, 2025
- South Texas Health System Hosts Special Breast Cancer Awareness Luncheon To Launch Its Cinco de Mammo Initiative | South Texas Health System — May 6, 2026
- Think Pink Mammograms | South Texas Health System, Edinburg, TX — Sep 25, 2025
- South Texas Health System Partnering With South Texas Blood & Tissue to Host Three-Day Community Blood Drive | South Texas Health System — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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