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Mobile County Health Department

4.7 out of 5 · 1,693 reviews

Infectious Disease • Mobile, AL • Since 1816

About

Summary: The Mobile County Health Department (MCHD), a government health agency headquartered in Mobile, Alabama (founded 1816), serves Mobile County with a focus on disease control and public health. It offers a broad range of services including infectious disease surveillance and control, environmental health, nutrition, preventive/community health programs, and clinical services (pediatric, adolescent, adult, women’s health, dental, mental health). The department emphasizes a team-based approach to care (providers, nurses, nutritionists, counselors, case managers) and aims to enhance community health through policy influence, data management, workforce development, and outreach. Key details: private ownership status, 78 employees (up 2.6% YoY), annual revenue around $31.7M, phone contacts include multiple numbers, and its activities span healthcare, environmental health, vector control, and disease prevention. Website: mchd.org.

Clinic Type

Infectious Disease

Address

MCHD Public Health Clinic (Inside Newburn Building), 248 Cox Street, Mobile, AL 36604

Phone

251-410-4393

Email

diseasesurveillance@mchd.org

Opening Hours

Monday through Friday, 7:30 a.m. to 4:30 p.m.

Emergency Care

After-Hours Emergencies: Alabama Department of Public Health at 800-338-8374

Services Offered

  • Infectious Diseases and Outbreaks (IDO)
  • disease surveillance
  • case investigations
  • rabies control
  • data science
  • outbreak monitoring
  • vaccine preventable diseases
  • sexually transmitted diseases
  • tuberculosis
  • infection testing and vaccinations
  • education and technical assistance to providers and community
  • electronic reporting (NEDSS)
  • DTR - DETECT TEST REPORT statewide initiative

Technology & Equipment

  • NEDSS - National Epidemiology Disease Surveillance System

Insurance & Payment

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Languages Spoken

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FAQs

What is the Infectious Diseases and Outbreaks (IDO) Team responsible for?

Conducting surveillance and investigations in Mobile County and following CDC and ADPH guidance.

What are the hours for the MCHD Public Health Clinic?

Hours: Monday to Friday, 7:30 a.m. – 4:30 p.m. (walk-in patients seen between 8:30 a.m. – 3:30 p.m.)

Is there a walk-in policy for the clinic?

Walk-in patients seen between 8:30 a.m. – 3:30 p.m.; no appointment needed.

What is the address of the Public Health Clinic?

MCHD Public Health Clinic (Inside Newburn Building), 248 Cox Street, Mobile, AL 36604.

What is the contact number for Infectious Diseases and Outbreak Team?

251-690-8175.

What is the contact number for general Infectious Diseases reporting?

251-690-8175 and 251-690-8970.

How can I report a 4-hour reportable disease or urgent outbreak after hours?

Contact the Alabama Department of Public Health at 800-338-8374.

Can I obtain my medical records or immunization records via email?

No. The site notes: we do not provide individual medical records, immunization records, or vital records through this email.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • rater8: 4.86/5 (based on 1.3K+ ratings across platforms) (1,300+ ratings reported via rater8)
  • Birdeye/Google: 4.1/5 (393 reviews)

Patients praise

  • Professional and friendly staff
  • Providers who listen to patient concerns
  • Effective problem-solving and treatment plans
  • Helpful and encouraging bedside manner

Common complaints

  • Dissatisfaction with health inspection services
  • Concerns regarding perceived lack of treatment or documentation during visits
  • Reports of long wait times for appointments

"I can’t say I have ever had a bad experience here. Will refer all my family and friends her."

— Birdeye/Google Review

"She listens at you and she gets the problem solved.and I thank her for that"

— rater8 Patient Review

"He don’t deserve to be in this practice he didn’t even offer no medicine or documentation made me waste my Money there"

— rater8 Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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