Coastal Neurological Institute
Neurology • Mobile, AL
About
Coastal Neurological Institute, PC (CNI) is a Mobile-area medical practice specializing in neurological care, including neurosurgery and neurology. Their experienced team offers neurological services across three locations in Alabama (HQ in Mobile and two additional offices in Foley and Mobile). They emphasize care from neurosurgeons and neurologists and operate under active status with multiple contact options. Key details: - Industry: Medical Practices (Neurological care) - Headquarters: Mobile, Alabama - Locations: Mobile (HQ), Foley (102 Greentree Ln), and Mobile, AL - Services: Neurological care provided by neurosurgeons and neurologists - Contact: info@whycni.com; 251-450-3700; +1 800 628 5956 - Website: whycni.com
Clinic Type
Neurology
Address
Mobile, AL (servicing Mobile and Baldwin Counties)
Phone
+1 251-450-3700
info@whycni.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Neurology and neurosurgery services with advanced techniques.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8/5 (341)
- WebMD: Mixed/Low context available (4)
- Facebook: 86% recommend (36)
Patients praise
- Some patients report positive experiences with specific doctors' competence and bedside manner
- Instances of successful, effective surgical and non-surgical neurological treatments reported
- Clear explanations provided during some consultations
Common complaints
- Difficulty reaching staff by phone and lack of call return responsiveness
- Administrative and front-desk staff perceived as rude, unprofessional, or dismissive
- Issues with appointment cancellations and scheduling delays
- Perceived lack of patient care or urgency regarding medical symptoms/pain management
"The office staff is the WORST. Waited to do a PA TWO days before my appt and I was in the building 6 weeks prior and was told they would begin the process that day. They won't return calls promptly if they even call period."
— Birdeye Review"They have cancelled my apt THREE times in a row and refuse to get me in soon after. They would schedule me out over a month or more when I have neurological issues I need to address."
— LocalityBiz Review"What a modern miracle! I could barely move for over month until I met Dr. Flotte... He was easy to talk with, listened attentively, and clearly explained my choices with pros/cons for each."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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