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Cardiology - Find a Doctor - St. Francis

Cardiology • Monroe, LA • Since 1913

About

Summary: - St. Francis Health (St. Francis Medical Center) is a nonprofit, 325-bed acute-care hospital in Monroe, Louisiana, founded in 1913 and part of the FMOL Health | St. Francis Medical Group network. - Services: comprehensive cardiology care, including prevention, diagnosis, and treatment led by affiliated cardiologists. Recent additions include Dr. Andy Smith, a cardiologist focused on prevention and cardiovascular care, and neurosurgeon Dr. Bernie McHugh (neurosurgery, not cardiology). - Career/find-a-doctor context: The site highlights cardiology providers and opportunities, with physician additions and a broader FMOL Health | St. Francis Medical Group network across Monroe and Ruston, LA. - Access: Cardiology-related patient care and doctor search guidance are available through stfran.com, the St. Francis Medical Center/Medical Group pages, and affiliated physician profiles.

Clinic Type

Cardiology

Address

1100 North 18th Street, Monroe, LA 71201

Phone

911

Email

complaint@jointcommission.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • St. Francis Provider Site (Dr. Thomas Ross Smith): 4.8 out of 5 (396 ratings, 35 reviews)
  • St. Francis Provider Site (Dr. Rezaul Islam): 4.9 out of 5 (253 ratings, 36 reviews)
  • Healthgrades (Dr. Mark Napoli): 3.9 out of 5 (8 ratings, 2 written reviews)
  • Healthgrades (St. Francis Medical Center): 77% patient experience rating (N/A)

Patients praise

  • Doctors are frequently described as caring, knowledgeable, professional, and patient
  • Effective communication, with many patients appreciating how providers explain conditions and medications
  • Strong hospital patient experience ratings that are often above the national average
  • Friendly and efficient office staff

Common complaints

  • Some patients reported that staff did not appear to listen or offer information
  • Instances of rushed appointments or feeling like time with the doctor was insufficient
  • Concerns regarding billing and insurance verification processes
  • A small minority of negative ratings (e.g., 25% of one specific provider's reviews on a third-party site were 1-star)

"Dr. Smith is a very caring doctor... he's an excellent communicator and always answers my question with empathy and understanding."

— St. Francis Patient Review

"Dr Islam discusses every medication & dosages with me. Results if test & blood work too."

— St. Francis Patient Review

"Dr. Napoli is very likeable, knowledgeable and I appreciate him for his quick action saving my life. I highly recommend him for anyone!!"

— Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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