Internal Medicine in Monroe, LA - ProviderMatch - St. Francis
Internal Medicine • Monroe, LA • Since 1913
About
Summary: St. Francis Health is a nonprofit health system based in Monroe, Louisiana (founded 1913). It operates St. Francis Medical Center, a 325-bed acute-care hospital with more than 1,800 staff, 20+ outpatient clinics, and about 350 physician partners. The system offers Northeast Louisiana’s only Level III NICU, Level III OB, and Level II PICU, along with strong heart/vascular care, critical care, and various minimally invasive and complex surgeries. Accredited programs include Chest Pain Center, Level 3 Trauma, and GME, with Centers of Excellence in obstetrics, bariatric surgery, minimally invasive gynecology, and breast health. For Internal Medicine needs in Monroe, this provides access to a broad hospital network and affiliated physicians through St. Francis Medical Center (Monroe) and partner clinics in the region. Address/locations include multiple Monroe sites and a Ruston location. More details at stfran.com.
Clinic Type
Internal Medicine
Address
309 Jackson St; Monroe, Louisiana 71201, US
Phone
911
complaint@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- St. Francis ProviderMatch: 4.9 out of 5.0 (representative sample of Internal Medicine providers) (Ranges from ~10 to over 500 ratings per provider)
- Healthgrades: 77% (Patient Experience Rating) (Based on CMS HCAHPS data)
Patients praise
- Many patients praise professional and caring staff interactions
- High patient recommendation rates compared to national averages
- Proficient medical care in specific departments like surgery and labor/delivery
- Generally positive feedback on individual doctor bedside manner and communication
Common complaints
- Reports of rude or uncompassionate staff behavior
- Complaints about long wait times in the ER
- Concerns regarding communication issues and bedside manner
- Occasional mentions of unclean facilities
"The entire labor staff was knowledgeable, understanding, patient, and informative."
— Patient review for St. Francis Medical Center (OpenGovNY)"Total time in the ER: 7 hours 40 minutes. Absolutely ridiculous."
— Patient story for St. Francis Medical Center (HospitalStats.org)"I cannot say enough wonderful things about Dr. Sims... from the beginning he made me feel heard, informed, and cared for."
— Patient review for St. Francis Medical Center (Healthgrades)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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