New Directions Mental Health
Mental Health & Psychiatry Services • Monroeville, PA
About
New Directions Mental Health in Monroeville, PA offers therapy, psychiatry, medication management, TMS therapy, and Spravato® through in-person and telehealth services. The clinic accepts most major insurance plans, including Medicaid and Medicare, and serves children, adolescents, and adults with a team of licensed therapists, board-certified psychiatrists, and psychiatric nurse practitioners.
Clinic Type
Mental Health & Psychiatry Services
Address
4055 Monroeville Blvd, Suite 300, Monroeville, PA 15146
Phone
(412)%20414-9916
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Opening Hours
5:00 pm 9:0 (hours unclear)
Telehealth
Available (in-person and telehealth options)
Services Offered
Technology & Equipment
Insurance & Payment
In-network with most insurance plans.
Languages Spoken
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FAQs
What services are offered at the Monroeville, PA clinic?
Therapy, psychiatry, medication management, TMS therapy, and Spravato®, with in-person and telehealth options.
Is the clinic in-network with insurance plans?
Yes. They accept most major insurance plans, including Medicaid and Medicare.
What is the address of the Monroeville clinic?
4055 Monroeville Blvd, Suite 300, Monroeville, PA 15146.
What are the clinic hours?
Monday–Friday 9:00 am – 5:00 pm; Saturday and Sunday Closed (early morning, evening, and weekend appointments may be available).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- New Directions Mental Health (Monroeville): 4.3/5 (~147-182 reviews)
- Dr. John Carosso, Psy.D (Healthgrades): 4.9/5 (169 reviews)
- Dr. Shannon L. Allen, MD (U.S. News): 5/5 (66 reviews)
- Recovery Centers of America at Monroeville (Alcohol.org): 1/5 (2 reviews)
Patients praise
- Compassionate, kind, and respectful staff interactions
- Thorough and informative evaluation experiences for child assessments
- Effective support for recovery and stabilizing daily life
- Highly regarded individual practitioners by patients
Common complaints
- Billing and insurance disputes
- Staffing shortages and understaffing concerns
- Communication issues with staff and administrative departments
- Inconsistencies in treatment approaches
"Dr Carosso was very attentive and thorough with the appointment. My diagnoses and explanations gave me the clarity I had been hoping for."
— Vitals.com"Simply put, Monroeville was the worst experience I've ever experienced in rehab. Save yourself the misery and go elsewhere"
— Alcohol.org"Their billing practices are crooked... it takes repeated emails to get them to understand basic concepts that should be simple for them to complete."
— Better Business Bureau (Counseling and Wellness Center of Pittsburgh)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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