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Primary Care | Virginia & West Virginia - Valley Health

4.4 out of 5 · 201 reviews

Primary Care (Family Medicine, Internal Medicine, Pediatrics) • Morgantown, WV • Since 1993

About

Valley Health is a nonprofit health system serving Virginia and West Virginia, with a network of hospitals and primary care services focused on patient-centered care. Key details: - Headquarters: Winchester, Virginia; founded 1993 - Region: Virginia and West Virginia (Top of Virginia), with locations in Winchester, Luray, Front Royal, Woodstock, and more - Hospitals include Winchester Medical Center and several regional facilities; dedicated to advanced medical services and community health - Size: about 1,622 employees ( YoY +8.1%), 604 inpatient beds across facilities, 166 long-term care beds, 5,300 employees total system-wide, 500 medical staff - Contact: main phone 540-536-8000; marketing email marketingmail@valleyhealthlink.com - Website: valleyhealthlink.com If you’re specifically looking for primary care options in Morgantown, WV, Valley Health notes service areas in West Virginia but their listed offices are in Virginia; for primary care in Morgantown, you may want to verify WV locations or contact Valley Health directly to confirm Morgantown primary care availability.

Clinic Type

Primary Care (Family Medicine, Internal Medicine, Pediatrics)

Address

220 Campus Boulevard, Winchester, VA 22601, US

Phone

+15405368000

Email

rlayne@valleyhealthlink.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family Medicine
  • Internal Medicine
  • Pediatrics

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Valley Health Winchester Family Practice | Jubal Early): 3.3/5 (44 reviews)
  • Birdeye (Valley Health Shenandoah Memorial Hospital Family Medicine | Strasburg): 3.8/5 (31 reviews)
  • Momentary Labs (Valley Health War Memorial Hospital): 5/5 (126 surveys)
  • US News (Valley Health Shenandoah Memorial Hospital): 4/5 (Patient Experience Score)

Patients praise

  • Patients often praise specific providers for being attentive and thorough
  • Many reports of effective and professional care, particularly in hospital settings
  • High patient satisfaction ratings for nurse and physician communication at certain hospital facilities
  • Some patients report feeling well-listened to and treated with respect by medical staff

Common complaints

  • Concerns regarding staff communication, particularly with receptionists
  • Long wait times and difficulties in securing appointments
  • Reports of perceived dismissiveness or lack of attentiveness from medical providers
  • Frustration over perceived focus on financial gain over patient care in some clinics
  • Inconsistent quality of care reported across different locations

"Very offput with how the receptionists handle interactions I will be looking for a new pediatricians office."

— LocalityBiz Review

"I have waited for 3 hours for a doctor to see me about a blood clot... I was not asked questions, my blood wasn’t taken... I do NOT recommend this place !!!"

— Birdeye Review

"My doctor is Dr. Gusic and she really takes time with me and makes me feel understood with my questions and concerns."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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