Madigan Army Medical Center
Allergy and Immunology • Moses Lake, WA • Since 1944
About
Madigan Army Medical Center offers Allergy/Immunology services as part of its comprehensive care network serving active duty, families, and retirees. While Madigan operates primarily from Joint Base Lewis-McChord in Tacoma, WA, its care network and specialties include allergy/immunology among other services (surgical, pediatrics, neurology, cardiology, etc.). The Moses Lake location isn’t listed among the known Madigan sites; the main facilities are in Tacoma, WA, with a broader network in Washington and California.
Clinic Type
Allergy and Immunology
Address
Ground Floor, Medical Mall 9040 Jackson Ave. Joint Base Lewis-McChord, WA 98431
Phone
253-968-5422
usarmy.pentagon.hrc.mbx.usapda-tdrl@army.mil
Opening Hours
Monday-Friday 7:30 a.m. to 4 p.m. Closed on federal holidays and select training holidays
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
Do I need a referral to see an allergist?
Yes. A consult (referral) from your TRICARE Primary Care Manager is required. Appointments are scheduled through the Puget Sound Military Appointment Center; call 800-404-4506.
What are the hours for the Allergy/Immunology Service?
Phone hours are Monday-Friday 7:30 a.m. to 4 p.m. Closed on federal holidays and select training holidays. Appointments are by appointment only.
Who can refer me to see an allergist?
A consult (referral) from your TRICARE Primary Care Manager is required.
How are appointments scheduled?
Appointments are scheduled through the Puget Sound Military Appointment Center; call 800-404-4506.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Madigan Army Medical Center practice): 0 reviews (no rating shown) (0)
- US News (Dr. T. Ted Song, allergist-immunologist affiliated with Madigan): 5/5 (67 reviews)
- Yelp (Madigan Army Medical Center): Not captured in provided snippet (page indicates 42 reviews) (42 reviews)
Patients praise
- Some patient feedback described a thorough approach to diagnosis and being attentive/welcoming (for Dr. T. Ted Song).
- Service staff/patient advocate efforts are described by Madigan as aiming to ensure patient satisfaction and address concerns (context for resolving issues).
Common complaints
- Patient complaints and operational wait-time issues were reported for Madigan (pharmacy wait times and complaints).
- Reports of mistreatment/hostile treatment and concerns about equal treatment for Guard soldiers were documented in media coverage.
- No specific Moses Lake Allergy/Immunology patient review content was found in the provided sources (ratings are for Madigan generally or specific affiliated providers).
"“After months of patient complaints and five-hour wait times, Madigan pharmacy implements changes”"
— The News Tribune (2020-08-30)"“In complaints… injured Oregon National Guard members say they have been treated as second-class soldiers…”"
— The Seattle Times (2010-05-19)"US News summary: “While one patient reported a negative experience… multiple others have expressed positive feedback… attentiveness… willingness to explore different treatment options… thorough approach…”"
— US News (patient experience summary for Dr. T. Ted Song)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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