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Moses Lake Community Health Center

4.6 out of 5 · 1,345 reviews

Obstetrics • Moses Lake, WA • Since 1978

About

Moses Lake Community Health Center (MLCHC) is a nonprofit, patient-centered primary care network serving Moses Lake and surrounding areas, with a focus on underserved populations including migrant workers. Key services include family medicine, obstetrics (OB), women’s health, gynecology, dentistry, behavioral health, lab/imaging, and pharmacy, plus WIC nutrition support and maternity services. MLCHC offers a self-service patient portal for appointments, lab results, and medical management. The centers operate across multiple locations (HQ in Moses Lake; clinics in Moses Lake, Quincy, and Ephrata) and employ about 56 staff. They emphasize accessible, comprehensive care for women and families, and have a dedicated OB/gynecology presence through MLCHC’s obstetric and maternal health services. Contact: info@mlchc.org; phone 509-765-0674.

Clinic Type

Obstetrics

Address

Moses Lake Community Health Center

Phone

1-509-765-0674

Email

info@mlchc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Women’s Health & OBGYN
  • Obstetric/Pregnancy
  • Prenatal care
  • Infertility
  • MSS (Maternity Support Services)
  • WIC (Women, Infant, and Children) programs
  • birth planning and delivery support
  • pregnancy and childbirth care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6/5 (1,345 reviews)
  • Nursa (based on Google ratings): 3.8/5 (193 reviews)
  • Facebook page (“recommend”): 74% recommend (61 reviews)

Patients praise

  • Provider listening scores were highest among satisfaction metrics (92.1)
  • Some satisfaction metrics improved (e.g., overall satisfaction mean score and % “Good/Excellent” increased in Q3 2016)
  • Clinic promotes women’s health/OBGYN services including prenatal care and supportive programs (informational, not a review)

Common complaints

  • Longer appointment wait experience and lower satisfaction for provider wait (lowest experience score 79.1)
  • Reviews include complaints about clinicians not taking time to listen and difficulty getting appointments / being told to wait until next week; some staff described as rude (from Birdeye review excerpt)

"“Doctors dont take the time to listen to you… Then trying to make an appointment is difficult… you need to wait until next week to be seen.”"

— Birdeye review excerpt for Moses Lake Community Health Center

"“Highest Mean Score: Provider Listening (92.1…) Lowest Mean Score: Provider Wait (79.1…)”"

— Patient Satisfaction page (MLCHC)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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