NewYork-Presbyterian Medical Group Westchester
Internal Medicine • Mount Vernon, NY
About
NewYork-Presbyterian Medical Group Westchester operates a clinic at 540 Gramatan Avenue in Mount Vernon, NY, offering Internal Medicine, Gastroenterology, General Surgery, Family Medicine, and Obstetrics & Gynecology. The clinic is open Monday through Friday from 9 am to 5 pm.
Clinic Type
Internal Medicine
Address
540 Gramatan Avenue, Mount Vernon, NY 10552
Phone
+19146685944
pr@nyp.org
Opening Hours
Open Monday - Friday; Monday 9 am - 5 pm; Tuesday 9 am - 5 pm; Wednesday 9 am - 5 pm; Thursday 9 am - 5 pm; Friday 9 am - 5 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Open Monday - Friday (9 am – 5 pm)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 4.1 out of 5 stars (103 reviews)
Patients praise
- Patients generally report high satisfaction with the quality of care provided by the doctors
- Physicians are described as kind, caring, friendly, and knowledgeable
- Facility is perceived as clean
Common complaints
- Difficulty reaching the office by phone (long hold times, calls not returned)
- Administrative and front desk staff professionalism and responsiveness issues
- Long wait times for appointments and in the waiting room
- Perceived lack of compassion or assistance from front-desk staff during urgent situations
"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."
— Birdeye/Google Reviews"Dr. Hartman is a good doctor, but front desk and administrative staff are awful. You’re put on hold when you call and they never pick up."
— LocalityBiz"As a first time patient I was very pleased. Dr Buttari was very friendly and easy going. I felt in good hands. Very clean."
— ZocdocSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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