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Inova Primary Care

4.9 out of 5 · 966 reviews

Primary Care • Mount Vernon, NY

About

Summary: Inova Mount Vernon Hospital is a nonprofit, 237-bed community hospital in Fairfax County, Virginia, serving Old Town, south Alexandria, and the Route 1 corridor. It houses the Inova Joint Replacement Center, Inova Rehabilitation Center, and the region’s largest Inova Wound Healing Center. The Veatch Family Emergency Department features 35 private treatment rooms, fast-track options, enhanced ambulance access, dedicated cardiac emergency rooms, and a pediatric treatment area. The campus spans 26 acres with landscaped gardens and offers state-of-the-art, patient-centered care in a community setting. Primary contact: 703-664-7000.

Clinic Type

Primary Care

Address

8109 Tis Well Dr Ste 511 Alexandria, VA 22306

Phone

571-432-3140

Email

SpecialEvents@inova.org

Opening Hours

Mon-Sun varies by location; see page for detailed hours

Telehealth

MyChart/virtual visits available; telemedicine services by video or telephone

Emergency Care

Emergency room wait times information available but not specific to clinic

Services Offered

  • Primary care
  • Family medicine
  • Virtual visits
  • MyChart patient portal
  • Chronic care management (ChartSpan)

Technology & Equipment

  • MyChart
  • Virtual visits/telemedicine
  • ChartSpan chronic care management

Insurance & Payment

  • All major commercial insurances
  • Medicare Part B
  • major commercial insurances

A member of Inova Medical Group; translation services available; contact office prior to appointment.

Insurance, Self-pay

Languages Spoken

  • English

FAQs

What services are offered at Inova Primary Care – Mount Vernon?

Primary care services including family medicine and virtual visits; translation services available; part of Inova Medical Group; accepts major commercial insurances and Medicare Part B.

What are the extended scheduling hours by phone?

Monday - Friday, 7 a.m. to 6:30 p.m.; Saturday, 8 a.m. to 4:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Inova Official Website: 4.9/5 (provider/office comments) (966 ratings (for team members))
  • Vitals: 4.4/5

Patients praise

  • satisfaction with individual care providers
  • positive experiences with medical care quality

Common complaints

  • poor customer service at front desk
  • difficult to schedule appointments
  • concerns about unprofessionalism and lack of integrity
  • complaints about lab processes and wait times
  • alleged privacy/HIPAA concerns

"They don’t care about you here. I had several poor experiences here and I tried to give them chances but I’m always let down everytime."

— LocalityBiz User Review

"My care provider is very nice. Listen to everything as ..."

— Inova Official Website Patient Comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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