Mt. Vernon Urgent Care & Walk-In Clinic
Urgent Care • Mount Vernon, NY • Since 1982
About
Summary: Mt. Vernon Urgent Care is part of American Family Care (AFC), a U.S.-based urgent care and walk-in clinic network founded in 1982. AFC operates 876 US-based staff across multiple centers, offering immediate healthcare services at lower costs compared to traditional emergency care. AFC’s Mount Vernon presence aligns with its nationwide model of walk-in urgent care, with services led by AFC’s medical and operations leadership and supported by a broad network of clinicians and administrators. The company has total funding of $30 million and ongoing growth, with active job postings indicating continued expansion.
Clinic Type
Urgent Care
Address
203 Gramatan Avenue Suite A, Mt. Vernon, NY 10550
Phone
(914) 202-4830
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Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Telehealth
Available
Emergency Care
Emergency care available
Services Offered
Insurance & Payment
Pay Your Bill (online), Walk-ins Welcome (no appointment), Cash, Credit/Debit Cards
Languages Spoken
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FAQs
What are your hours?
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM.
Do you accept walk-ins?
Walk-ins welcome.
How can I pay my bill?
Pay Your Bill online.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 4.7/5 (69 reviews (on Solv))
- Solv (aggregated location data): 4.73/5 (350 reviews)
- Facebook: 100% recommend (as stated on page) (73 reviews)
Patients praise
- Clean and organized facility environment
- Helpful, friendly, and compassionate staff members noted in many visits
- Efficient, fast, and convenient check-in process for many patients
- Accessibility for walk-ins and ability to book online
- Professional and knowledgeable medical care from some providers
Common complaints
- Rude, unprofessional, or dismissive staff attitudes
- Long wait times for some patients
- Concerns regarding billing practices and unexpected charges
- Facility environment issues, such as lack of heat
- Instances of poor communication and customer service at check-in
"My first visit here and the place is clean, people are friendly and time start to finish was amazing. ... The provider was caring, concerned, informative and knowledgeable."
— LocalityBiz review (Dierdre Hines)"Poor customer service at check in and waiting area has no HEAT that's ridiculous how can you be sick and sitting a cold environment like that with children and it seems as if no one cares"
— LocalityBiz review (Jodi Watson)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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