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Harbour Pointe - Mukilteo, WA

4.6 out of 5 · 776 reviews

Family Medicine • Mukilteo, WA

About

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Clinic Type

Family Medicine

Address

Harbour Pointe, Mukilteo, WA

Phone

1-877-292-4040

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.optum.com/en/care/facilities/wa/optum-harbour-pointe-12002_1200212.html

Services Offered

  • Family Medicine

Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google aggregate: 4.5 / 5.0 (Approximately 491-504 reviews)
  • Birdeye (Harbour Pointe Family Dentistry): 4.9 / 5.0 (285 reviews)
  • Apple Maps (Optum - Harbour Pointe): 1.0 / 5.0 (Not explicitly stated total count)

Patients praise

  • Highly regarded and caring physicians and nursing staff
  • Professional, attentive, and friendly office teams
  • Comprehensive healthcare and family-focused dental services
  • Convenient location and ease of access for many patients

Common complaints

  • Long wait times for appointments and to be seen
  • Issues with phone service including long hold times and disconnected calls
  • Perceived lack of efficiency and frustrations with referral processes
  • Occasional reports of rude or impersonal customer service experiences

"She is kind, attentive, and helpful—she listens to my many concerns and I don’t feel rushed. Everyone at the practice is lovely."

— Providence Harbour Pointe Clinic review

"I scheduled my appointment for 8:15, checked in online the night before, arrived before my appointment time and still had to wait for 30 minutes to be seen."

— Providence Harbour Pointe Clinic review

"Very , very rude . They put me on hold, because they can't answer a question about vaccination ... i wait on hold for more then 10 min and then they just hang up."

— Optum - Harbour Pointe review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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