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IU Health Primary Care - Internal Medicine

4.8 out of 5 · 3,202 reviews

Internal Medicine • Muncie, IN

About

IU Health Primary Care - Internal Medicine in Muncie, IN offers comprehensive primary care services including management of conditions such as diabetes, heart failure, hypertension, anxiety, and depression. The clinic provides routine physical exams, sports physicals, travel medicine, nutrition counseling, and flu shots, treating patients as whole persons rather than isolated symptoms.

Clinic Type

Internal Medicine

Address

IU Health Jackson Street Medical Office Building, 2901 W. Jackson St., Muncie, IN 47304

Phone

765.281.6920

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

  • Most insurance plans

Languages Spoken

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FAQs

Preparing for your appointment

Please bring the following to your appointment: - Insurance and identification cards - A list of current medications

Awards & Accreditations

  • 4.8 out of 5 stars (3,231 ratings)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • IU Health Internal Medicine (Jackson Street) official site: 4.8 out of 5 stars (3,202 reviews)
  • Birdeye (Liberty Corner location): 3.8 out of 5 stars (10 reviews)

Patients praise

  • High overall patient rating for specific Internal Medicine location (4.8 stars)

Common complaints

  • Difficulty reaching the office by phone
  • Unresponsive to voicemails/callback requests
  • Problems with medication authorization and prescription refills

"If I could give this facility zero stars, I would. I’ve never encountered such persistent issues with a healthcare provider. Reaching someone by phone is extremely difficult—calls are rarely answered by a live person, and voicemails requesting a callback often go unanswered."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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