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Internal Medicine • Mystic, CT

Clinic Type

Internal Medicine

Address

11 Main Street Unit #11-205 Mystic, CT

Phone

866.696.3847

Email

business@mdvip.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Team

  • John J. Nelson, MD — Physician
  • David Salm, MD — Physician

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. James Scarles): 4.8/5 (30 reviews)
  • Medical News Today (Jennifer Hardy, APRN): 4.5/5 (15 reviews)
  • Vitals (Dr. Brian L. Williams): 4.6/5 (11 ratings)
  • Healthgrades (Dr. Warren Fields): 4.4/5 (18 reviews)
  • WebMD (Dr. Robert Ciotola): 4.5/5 (10 ratings)
  • Healthgrades (Dr. Cory Guenette): 4.4/5 (18 reviews)

Patients praise

  • Physicians are described as thorough, professional, and knowledgeable
  • Patients appreciate doctors who take time to listen and communicate effectively
  • Compassionate, friendly, and patient-centered approach highlighted by many reviewers
  • Efficient office staff and clean, organized facilities mentioned

Common complaints

  • Difficulty scheduling appointments or long wait times for acute issues
  • Reports of impersonal care or perceived lack of compassion in specific instances
  • Limited availability for last-minute rescheduling

"Dr. Scarles is considerate and thorough every visit. At a time when docs are squeezed for time, he makes time to answer questions and provide explanations, when necessary."

— Healthgrades

"I am a patient of Dr. Brian Williams and this is the doctor I've been searching for all my life. He takes his time, he LISTENS, he's genuine, gentle and understanding and has a sense of humor."

— Vitals

"Doctors are unavailable. Front desk will cancel less than 4 hours before appointment and give limited availability for a quick reschedule. Will take 5+ days to get an appointment if you have something that needs attention."

— WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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