Mystic Healthcare Nursing & Rehabilitation Center
Skilled Nursing and Rehabilitation • Mystic, CT
About
Mystic Healthcare is a private nursing home and rehabilitation center in Mystic, Connecticut. It offers short-term rehabilitation, long-term care, and end-of-life services, with a patient-centered, family-owned approach. The facility aims to help residents return to the community quickly after short-term stays. It has four-star CMS/Medicare rating, about 6 employees (growth noted), and roughly $6 million in annual revenue. Contact: 475 High St, Mystic, CT 06355; Phone: (860) 536-6070; Email: customerservice@rydershealth.com. Website: mystichealthcare.net.
Clinic Type
Skilled Nursing and Rehabilitation
Address
Mystic, Connecticut
Phone
8605366070
agaffney@mystichhealthcare.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- NursingHomeRating.org / Medicare Data: 2 out of 5 stars (Overall Medicare rating)
- Seniors.fyi: 4.5 out of 5 stars (from 115 reviews) (115)
- Trustburn: 3.4 out of 5 stars (7)
Patients praise
- Some staff members described as wonderful and attentive
- Effective medication management in specific cases
- Therapy services provided 7 days a week in some instances
- Some reports of personalized, high-quality care (e.g., salon services)
Common complaints
- Understaffing and reliance on agency staff leading to inconsistencies in care
- Patient safety concerns, including falls and delayed assistance (e.g., in pain or toileting)
- Issues with communication, including unresponsiveness to family calls
- Deficiencies related to abuse, neglect, and exploitation protocols
- Poor discharge planning and lack of essential equipment coordination
- Facility maintenance issues (e.g., odors, outdated rooms)
- Food quality and nutritional concerns
"My sister is there. She was left for 2.5 hours without a bedpan in pain. They denied this even though I have the timed texts from my sister, spanning almost 3 hours. Now they refuse to answer my phone calls."
— Trustburn review"Mystic Health Care has been WONDERFUL in the care of my Mom. They have her meds 100% perfect... whereas... she has been in the top facility nearby and they never, for almost a full year got her meds right... and that's pretty bad."
— Trustburn reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Residents Evacuated From Mystic Meadows, Placed in Other Facilities - The SandPaper — Feb 11, 2026
- New Jersey Nursing Home Water And Gas Leaks Prompt Evacuation Of Over 130 Residents - MedicalDevicesPro.com — Feb 11, 2026
- A Place of Healing and Heart: Medford Multicare Center Offers Exceptional Care | South Shore Press — Aug 7, 2025
- August 21, 2025 - Manning Regional Healthcare Center — Aug 21, 2025
- MRHC Seeks Medical Laboratory Technologists - Manning Regional Healthcare Center — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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