East Texas Community Health Services
Chronic Disease Management • Nacogdoches, TX • Since 1987
About
East Texas Community Health Services, Inc. (ETCHS) is a government-affiliated medical practice based in Nacogdoches, Texas, founded in 1987. It provides healthcare services and health education (including diabetes, hypertension, immunizations, opioid information) and operates across four offices in the United States. Key details: - Location: Headquarters in Nacogdoches, TX, with four U.S. offices - Services: Medical care, patient education, eligibility help, new patient intake, immunizations, and health education programs - Contact: Main phone options and email etoutreach@etchc.com - Website: etchc.com - Workforce: 3 employees - Revenue: ~$31.86 million annually - Focus: Community health services, education, diabetes and opioid-related information If you’re trying to reach East Texas Community Health Services specifically in Nacogdoches, use the main contact channels listed on their site or request assistance through the outreach email.
Clinic Type
Chronic Disease Management
Address
PO BOX 632040, Nacogdoches, Texas 75963, us
Phone
936-560-5668
is@etchc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
Sliding fee schedule based on income and family size; accepts Medicaid/Medicare/private plans
Sliding fee scale, Insurance (Medicaid/Medicare/private plans), Credit/payment arrangements may be available—not explicitly stated
Financing: Sliding fee scale based on income and family size
Languages Spoken
Pricing
Current Offers
Sliding fee scale for uninsured/under-insured — Not specified
FAQs
What services are offered?
Primary care, dental, chronic disease management, immunizations, family planning, on-site pharmacy, lab tests, mental health counseling, preventive services, diabetes education, referrals.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Nursa: 3.8/5 (from verified clinicians) (N/A)
- Birdeye/Google: 4.5/5 (129 reviews (Lufkin Clinic))
- Indeed (employee reviews): 2.4/5
Patients praise
- friendly and professional medical/dental staff interactions
- accessibility of healthcare services for the underserved community
- short wait times noted by some patients
- appreciation for specific providers
Common complaints
- reports of unprofessional or rude staff behavior
- concerns regarding wait times and administrative issues
- employee complaints about compensation and micromanagement
- facility comfort issues such as temperature control
"The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients. All my experience has been good."
— Birdeye (Lufkin Clinic review)"Pay-lower than anywhere else. Disorganized Staff Nacogdoches, TX. Micromanagement and not supportive Nurse."
— Indeed (Employee review)"I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional and a true detriment to the service as a whole!!!"
— Birdeye (Lufkin Clinic review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other chronic disease management clinics in Nacogdoches, or search the full directory by insurance, ratings, and more.