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Duly Health and Care

Internal Medicine • Naperville, IL • Since 1999 • 3+ (Aurora and Bartlett identified; additional Springfield/ Bloomingdale listings mentioned in page highlights) locations

About

Duly Health & Care is a multi-site care provider headquartered in Downers Grove, IL, offering internal medicine among its services. The Naperville location (Naperville, IL) is part of Duly’s network that includes flagship centers and various speciality programs, telehealth options, and ongoing research/trials. They list several clinical roles and opportunities, indicating an integrated primary care focus that includes internal medicine services, patient-centered care, and convenient same-day telehealth visits. If you’re specifically seeking an Internal Medicine doctor at Duly Health & Care in Naperville, this page confirms their internal medicine offerings as part of the Naperville location’s services and team.

Clinic Type

Internal Medicine

Address

Aurora, 4205 Westbrook Drive, Aurora, Illinois 60504; Bartlett, 1124 W. Stearns Road, Bartlett, Illinois 60103

Phone

630-946-2565

Email

duly@mrocorp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine

Insurance & Payment

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Languages Spoken

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FAQs

What services does internal medicine provide?

Annual physicals, cancer screenings, vaccinations, and personalized preventive care plans.

How can I schedule an appointment with internal medicine providers?

Same-day and next-day appointments available; schedule through Duly Now or schedule page.

Are there any temporary clinic closures I should know about?

Yes, Bartlett temporary closure at 1124 W. Stearns Road (and 1130 Stearns Rd) is noted.

Where are the internal medicine locations?

Locations mentioned include Aurora and Bartlett; additional listings imply Springfield and Bloomingdale areas.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Naperville): 3.9 out of 5 (278 reviews)
  • WebMD Care (Dr. John Lee): 4.5 out of 5 (31 ratings)
  • WebMD Care (Dr. Sonal Shah-Rhodes): 5.0 out of 5 (82 ratings)

Patients praise

  • Many patients praise the physicians themselves for being caring, thorough, and professional
  • Strong patient loyalty for long-term care with specific doctors
  • Providers are frequently described as excellent listeners and compassionate

Common complaints

  • Difficulties with scheduling appointments and long wait times on the phone and in-office
  • Complaints regarding billing practices, including unexpected charges and coding errors
  • Frustration with administrative communication and department coordination
  • Reports of poor customer service experiences when attempting to file complaints

"Dr Sonal Shah Rhodes is an amazing Doctor. She is very thoughtful and diligent in her care."

— WebMD Patient Review

"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office."

— Birdeye Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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