Northwestern Medicine Regional Medical Group
Primary Care • Naperville, IL
About
Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, featuring a network of hospitals, clinics, and academic centers led by Northwestern Memorial Hospital. It operates 12–14 facilities in the U.S. across Illinois (including the Naperville area) with a focus on integrated care, research, and teaching. For Naperville-specific primary care, Northwestern Medicine typically offers nearby primary care clinics and physician offices within their network; exact address on Raymond Drive in Naperville isn’t listed in the provided highlights.
Clinic Type
Primary Care
Address
Naperville Raymond Drive, Naperville, IL
Phone
6303555302
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Northwestern Medicine Regional Medical Group?
A network of primary care physicians specializing in general medicine including family medicine, internal medicine and pediatrics, with many offices in the western suburbs.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Official Northwestern Medicine Website (Internal Patient Surveys): 4.9/5 stars (952 ratings)
- Birdeye: 2.8/5 stars (22 reviews)
- Yelp: 4.3/5 stars (3 reviews)
Patients praise
- Professional staff pleasantness
- Quality of listening and communication during care
- High satisfaction reported in official internal surveys
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance processing
- Difficulty resolving billing errors through customer service
"Consumer ratings highlight satisfaction with staff pleasantness and the quality of listening and communication."
— Chicago Consumers' Checkbook"Customers have reported issues with double billing, misapplied payments, and failures to properly submit claims to insurance."
— Better Business Bureau (General Northwestern Medicine Complaints)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Pays $58M For Oak Brook Medical Building — Jun 9, 2026
- Suburban Mother of Two Diagnosed with Metastatic Melanoma Urges Sun Protection and Vigilance — May 18, 2026
- Pregnant Naperville woman faces breast cancer diagnosis with support from Northwestern Medicine: “The only way out is through” — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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