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Internal Medicine in Natick, MA - Primary Care | Specialists

4.6 out of 5 · 412 reviews

Primary CareNatick, MA

Clinic Type

Primary Care

Address

307 West Central Street, Natick, MA 01760

Phone

508-820-8383

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Specialists
  • Physicians

Team

  • Mass General Brigham Primary Care Clinic — Clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Trista Repassy): 4.7/5 (24)
  • WebMD (Dr. Renata Ratusznik-Martin): 4.5/5 (38)
  • Healthgrades (Dr. David Gdula): 3.6/5 (18)
  • Healthgrades (Dr. Renata Martin): 4.3/5 (31)
  • Healthgrades (Dr. Karen Brandse): 4.5/5 (17)
  • Healthgrades (Dr. Kathryn Donesa-Zuzak): 4.2/5 (20)
  • MDVIP (Dr. Renata Martin): 4.9/5 (17)
  • Mass General Brigham (Dr. Jo-Ann Suna): 4.7/5 (247 (ratings))

Patients praise

  • Physicians described as caring, attentive, thorough, and knowledgeable
  • Strong rapport with patients, with many citing long-term care relationships
  • Effective communication and willingness to listen to patient concerns
  • Helpful and professional office staff

Common complaints

  • Long wait times or difficulty scheduling appointments
  • Concerns regarding billing practices, including unnecessary follow-up visits or unexpected charges
  • Instances of perceived poor bedside manner or dismissive communication from staff or physicians

"She genuinely cares about her patients and spends time asking questions about any problems I am having and offering solutions to help."

Patient review for Dr. Trista Repassy

"Dr. Jo-Ann Suna has been my primary care for many years and I just highly recommend her. She's been wonderful with me."

Patient review for Dr. Jo-Ann Suna

"If you're ok getting nickled and dimed for every question you are asked, then he's your guy!"

Patient review for Dr. David Gdula

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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