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Mercy Pediatrics

4.7 out of 5 · 122 reviews

Pediatrics • Naugatuck, CT

About

Mercy Pediatrics is a pediatric clinic in Naugatuck, CT offering well-child visits, sick-child visits, telehealth, and other pediatric services for children from newborns to young adults. The practice provides same-day appointments, Spanish-language support, and on-call after-hours availability. The clinic follows a patient-centered medical home model and provides evidence-based care.

Clinic Type

Pediatrics

Address

577 North Church Street, Naugatuck, CT

Phone

203-275-9874

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Pediatrics
  • Telehealth
  • Well-Child Visits
  • Sick-Child Visits
  • Other Services

Technology & Equipment

  • Telehealth
  • Electronic Health Records
  • Online patient resources
  • Payment portal (Phreesia)

Insurance & Payment

—

Languages Spoken

  • Spanish
  • English

Current Offers

New Patient Information

FAQs

What services does Mercy Pediatrics offer?

The site lists services including Sick Child Visits, Well Child Visits, Telehealth, and other pediatric services under Services.

Are there after-hours or after-hours availability?

On call after hours and available 24/7 are indicated in the welcome section.

Do you offer Spanish language support?

Yes, Spanish Speaking Available.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mercy Pediatrics Website: 5.0 out of 5 stars (9 ratings)
  • Mercy Pediatrics Website (Aggregate): 4.7 out of 5 stars (113 ratings (via Mercy Pediatrics Website))

Patients praise

  • Attentive, kind, and compassionate care from Dr. Esther
  • Thorough explanations and patience during appointments
  • Friendly and helpful staff mentioned in positive reviews
  • Warm, welcoming office environment for many patients

Common complaints

  • Reports of rude or dismissive interactions with some doctors and staff
  • Difficulties with phone accessibility and scheduling appointments
  • Complaints regarding office hours and administrative responsiveness

"Esther is great! In every visit she takes her time to meet with us and answer all our questions. She also responds to any message I sent in a timely manner. I feel my son is in good care and I’m so glad I found her."

— LocalityBiz Review

"This has got to be the worst pediatrician office around. I will be transfering my children to another office as soon as I get home. Our visit today took the cake. My daughter left in tears... She belittles me everytime we have seen her, talks to me like im an idiot, and is very stuck up and rude."

— A-Better-Place.com Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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