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Baptist Cancer Center

4.6 out of 5 · 752 reviews

Oncology • New Albany, IN

About

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Baptist Cancer Center is a medical practices group headquartered in Knoxville, TN, with 3 U.S. offices (Knoxville, Oxford MS, and Memphis, TN). It operates under Baptist Memorial Health Care Corporation and offers oncology services. Key details: - Industry: Medical Practices; Focus: clinical trials, health care, therapeutics - Locations: 137 Blount Ave, Knoxville, TN; 504 Azalea Dr Ste C, Oxford, MS; Memphis, TN - Contact: +1 901 383 5570 - Workforce: 23 employees; Regional Oncology Director: Vicki Ferguson - Website: baptistcancercenter.com Note: The query mentions Union County, New Albany, which is not listed among the known Baptist Cancer Center locations. The center’s documented locations are Knoxville, Oxford (MS), and Memphis. If Union County, New Albany availability is required, consider contacting the center directly to confirm any additional locations or partnerships.

Clinic Type

Oncology

Address

200 Highway 30 West, New Albany, MS 38652

Phone

(Phone not provided in extracted text)

Email

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Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Website

https://www.baptistcancercenter.com/locations/baptist-cancer-center-union-county

Emergency Care

Emergency Room Phone Number (not provided in exact digits)

Services Offered

Clinical Programs & Services
Clinical Trials and Research
Access to Care
Cancer Treatments
Risk and Prevention
Cancers We Treat

Insurance & Payment

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Languages Spoken

English
Vietnamese

FAQs

What are the clinic hours?

Monday–Friday 8:00 a.m. – 5:00 p.m.

What is the address?

200 Highway 30 West, New Albany, MS 38652

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Baptist Memorial Hospital-Union County): 4.6 out of 5 (752 reviews)
Healthgrades (Baptist Memorial Hospital-Union County): 78% Patient Experience Rating (not stated)
SeniorHealthDatabase.com (Baptist Memorial Hospital Union County): 4/5 Stars (CMS Overall Rating shown as 4/5) (not stated)
U.S. News (Baptist Memorial Hospital-Union County): Patient Experience Score: 4 out of 5 (not stated)
Facebook (Baptist Memorial Hospital-Union County): 80% recommend (376 reviews)

Patients praise

Staff and care are often described as professional, courteous, and helpful
Some reviewers highlight specific clinicians/nurses calming anxiety or providing good support
General patient experience scores/recommendation rates are relatively high on major hospital-review sources

Common complaints

Negative experiences include issues with nurse communication/professionalism (e.g., not introducing themselves, feeling ignored)
Some complaints mention basic needs during stay (difficulty getting to bathroom independently)
Food and comfort concerns are mentioned (e.g., food described as disgusting, staff described as dry)

"“The only thing that kept me from giving a five star review was the Nurse Mona. She never said a word to me. She never introduced herself. Very unprofessional, and I felt invisible.”"

— Birdeye review page for Baptist Memorial Hospital-Union County

"“The food was DISGUSTING & everybody was super dry I’m ready to go home”"

— Birdeye review page for Baptist Memorial Hospital-Union County

"“Everyone was professional and courteous from registration through my procedure.”"

— Birdeye review page for Baptist Memorial Hospital-Union County

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].