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The James Outpatient Care New Albany | OSUCCC

Oncology • New Albany, IN

About

Summary: - The James Outpatient Care, New Albany is part of the Ohio State University Comprehensive Cancer Center – James Cancer Hospital & Solove Research Institute (OSUCCC–James). - OSUCCC–James is a nonprofit cancer center in Columbus, Ohio, integrating prevention, detection, treatment, and research, with a strong emphasis on patient-centered care and rapid translation of research into practice. - The James component (the patient-care arm) is one of the largest cancer hospitals in the U.S. and is nationally ranked, with designation by the National Cancer Institute (NCI) since 1976 and involvement in Phase I and II clinical trials. - The organization operates as a private nonprofit with extensive research and clinical activity, supported by significant funding, and an international reach through collaboration and partnerships. - Location details: Outlook indicates OSUCCC–James facilities and outpatient services, including the New Albany outpatient site as part of the broader James network. Primary HQ is 460 W 10th Ave, Columbus, OH. If you’re specifically seeking services, look for OSUCCC–James New Albany outpatient information, such as clinic hours, specialties (cancer types treated, oncology nursing, support services), and how to refer or schedule care.

Clinic Type

Oncology

Address

The James Outpatient Care New Albany, 4501 New Albany Re^searh?

Phone

—

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregating Google reviews): 4.9/5 (72 reviews)

Patients praise

  • Staff professionalism, kindness, and empathy
  • Thorough and clear communication from doctors
  • Efficient, well-organized, and quick check-in/service experiences
  • Clean, modern, and welcoming facility environment
  • Convenient location, ample parking, and available valet services

Common complaints

  • Complexity in navigating the facility to locate specific offices
  • Occasional waiting times

"The James team always has my best interests for my care. Dr. Potter was very thorough and put me at ease."

— Birdeye (Reviewer)

"I have total confidence in the doctors--they explain everything clearly and do not appear 'rushed'. Scheduling is quick and convenient. Staff are friendly and helpful."

— Birdeye (Reviewer)

"Patients frequently praise the professionalism and friendliness of the personnel, noting prompt assistance at registration and courteous interactions."

— Wheree (Summary of feedback)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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