CarolinaEast Health System
Orthopedic Care • New Bern, NC • Since 1963 • 2 (Orthopedics–New Bern and Orthopedics–Jacksonville) locations
About
CarolinaEast Health System, based in New Bern, NC, offers comprehensive orthopedic services through CarolinaEast Orthopedics & Sports Medicine. The system includes a wide range of care (inpatient/outpatient) and is anchored by the flagship CarolinaEast Medical Center in New Bern. The orthopedics program focuses on advanced foot and ankle surgery among other musculoskeletal specialties, supported by a large medical staff and affiliated rehabilitation services. If you’re specifically seeking orthopedic care in New Bern, contact CarolinaEast Orthopedics & Sports Medicine for board-certified, fellowship-trained specialists and access to related imaging, physical therapy, and rehabilitation services within the same health system.
Clinic Type
Orthopedic Care
Address
New Bern, North Carolina 28560, US
Phone
252.634.2676 (New Bern) and 910.353.4500 (Jacksonville)
cehsinfo@carolinaeasthealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Do I need a referral to schedule a consultation?
You don't need a referral to schedule a consultation at one of our two convenient locations.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. William Wheatley): 4.6/5 stars (based on 16 ratings) (4 written reviews)
- Vitals (Dr. Kristin Hedge): 3.8/5 stars (based on 15 ratings) (8 written reviews)
- Healthgrades (CarolinaEast Medical Center): 75% recommend (8% higher than national average) (N/A)
Patients praise
- Highly performing orthopedic surgery procedures like hip and knee replacements
- Recognition for outpatient orthopedic surgery excellence
- Some individual surgeons receive high patient ratings for thoroughness and clear communication
Common complaints
- Long wait times for appointments and in-office visits
- Dissatisfaction with insurance handling and billing communication
- Difficulty reaching the office by phone
- Isolated reports of poor treatment outcomes or perceived lack of follow-up care
"I have found Dr. William Wheatley and his staff to be outstanding in every phase leading up to, and after my current left shoulder replacement surgery."
— Vitals Review"Over 2 hour wait. Absolutely unacceptable."
— WebMD Review"Showed up at 1:30 for my 1:45 appt., did not see the doctor until 3:20."
— Vitals ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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