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Johnston Pain Management, P.A.

4.3 out of 5 · 154 reviews

Pain Management • New Bern, NC • Since 1995

About

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Johnston Pain Management is a privately held pain management clinic with six offices in North Carolina, including Jacksonville, Hampstead, and New Bern. Founded in 1995 and headquartered in Jacksonville, they employ board-certified physicians, a clinical psychologist, and medically trained staff to provide comprehensive pain care. Services likely include injection therapy, medication management, spinal cord stimulation, and psychological support, with options for in-person and virtual visits and a patient portal. Primary locations relevant to your query are: - 250 Huff Drive, Jacksonville, NC 28546 (HQ) - 1812 South Glenburnie Road, New Bern, NC 28562 Additional NC offices may be in Sneads Ferry and other Jacksonville area sites. For more details on providers, services, and patient resources, visit johnstonmd.com.

Clinic Type

Pain Management

Address

250 Huff Drive, Jacksonville, NC 28546; 750 McCarthy Boulevard, New Bern, NC 28562; 14057 US Highway 17 Suite 220, Hampstead, NC 28443

Phone

9103534414 (Jacksonville location)

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.johnstonmd.com/

Services Offered

Pain management
Back pain
Chronic pain
Complex regional pain syndrome
Arthritis
Botox
Carpal tunnel syndrome
Stimulators
Cancer pain

Technology & Equipment

Oral medications
Epidural injections
Nerve blocks
Botox for migraines

Insurance & Payment

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Not specified

Languages Spoken

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FAQs

What conditions are treated?

Back pain, arthritis, cancer pain, complex regional pain syndrome (CRPS), and other pain conditions.

What conditions do you treat?

Back pain, arthritis, cancer pain, complex regional pain syndrome (CRPS), and other pain conditions.

Where are the offices located?

Jacksonville, NC; New Bern, NC; Hampstead, NC.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Johnston Pain Management (Internal Testimonials): 4.78 out of 5 stars (67 total reviews)
PainClinics.com (Crystal Coast Pain Management Center): 4 out of 5 stars (87 reviews)
Healthgrades (Dr. Erin Chaney): 5 out of 5 stars (5 reviews)

Patients praise

Compassionate and supportive care from staff and providers
Effective treatment for chronic pain, back pain, and migraines
Professional and efficient front desk and nursing teams
High appreciation for specific providers such as Physician Assistants and specialized MDs

Common complaints

Long wait times for appointments
Communication difficulties, including issues with return calls and notification of coverage changes
Administrative and billing frustrations, including errors in clinic name references
Individual patient reports of dissatisfaction with specific procedures or physician interactions
Ongoing investigations regarding potential class action litigation related to Crystal Coast Pain Management

"Sunny Franken is an amazing PA. An absolute professional who continues to provide care and support for my lower back and shoulder pain. Without Her, I can honestly say I might not be here. JPM has an outstanding support staff."

— Johnston Pain Management Patient Testimonial

"Wait times of one to one and a half hours past scheduled appointments are commonly reported. Patients also describe difficulties with return calls, insurance network changes following a recent merger, and limited advance notice when coverage was affected."

— PainClinics.com review summary for Crystal Coast Pain Management Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].