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CCHC Healthcare

4.3 out of 5 · 6 reviews

Primary Care • New Bern, NC • Since 1998 • Multiple offices in Eastern North Carolina (New Bern, Morehead City, Havelock, Bayboro) locations

About

Coastal Carolina Health Care, PA (CCHC) is a privately held multi-specialty medical group based in New Bern, NC, serving Eastern North Carolina since 1998. Key points: - Services: Multi-specialty group with a strong primary care base; emphasis on patient-centered care, care coordination via a common electronic health record, and adoption of new technologies. - footprint: 8 offices across New Bern, NC (HQ at 1020 Medical Park Ave) and surrounding area. - size: About 28 employees; annual revenue around $3.53 million. - leadership: Urgent Care Medical Director – Samuel Dail; COO – Julianne Willis. - focus areas: Primary care, infusion center, and related specialties within a unified practice network. If you’re looking for the New Bern/ Eastern NC care network or a specific CCHC location, this page confirms their New Bern presence and broad service scope.

Clinic Type

Primary Care

Address

Off McCarthy Boulevard, New Bern, NC (Ur​gent Care)

Phone

252-633-4111

Email

cchc@cchealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Specialty care
  • Urgent care
  • Infusion services
  • Advanced imaging
  • Cardiology
  • Endocrinology
  • Gastroenterology
  • Internal medicine
  • Neurology
  • Podiatry
  • Pulmonology
  • Rheumatology
  • Sleep medicine
  • Subacute care
  • Orthopedics
  • Nurse triage line

Technology & Equipment

  • Advanced imaging
  • Color fundus retinal photography

Insurance & Payment

—

Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Corporate Office): 4.2/5 (26)
  • Birdeye (Creekside Primary Care): 4.4/5 (43)
  • Birdeye (CCHC General): 4.3/5 (6)
  • Birdeye (Podiatry): 4.7/5 (75)

Patients praise

  • Appreciation for specific doctors and nurse practitioners who are described as caring, attentive, and good listeners
  • Praise for certain nursing and front-office staff for being friendly and helpful
  • Satisfaction with the range of multi-specialty services offered

Common complaints

  • Rude, inconsiderate, or unprofessional staff interactions
  • Long wait times or difficulty scheduling appointments
  • Perceived prioritization of profits over patient care
  • Dissatisfaction with billing practices, including delayed or unexpected billing
  • Complaints about clinical interactions, such as doctors appearing rushed or not listening to patient concerns

"This family practice is not about care but about money."

— WebMD (New Bern Family Practice review)

"Dr. Lather is hands down the best of the best, he truly cares about his patients and takes time to hear every concern."

— Birdeye (Creekside Primary Care review)

"Avoid this unprofessional group, they could care less about you. All they care about is their off time and paycheck. There is no pride in work here, it's 100% absent."

— Birdeye (Corporate Office review)}},{quote:{citations:,confidence:

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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