Family Health & Wellness Center
Addiction Treatment • New Britain, CT
About
Family Health & Wellness Center in New Britain, CT offers medical care, behavioral health, addiction treatment, chiropractic care, and nutrition services for newborns through seniors. The addiction treatment program provides individual and family counseling, group treatment, and Medication-Assisted Treatment with Suboxone and Vivitrol. The center also offers pediatrics, TMS for depression, and re-entry programs for adults.
Clinic Type
Addiction Treatment
Address
New Britain, CT (Wheeler Health Center)
Phone
8607933500
kkinch@wheelerhealth.org
Opening Hours
Monday to Thursday 8:00AM–8:00PM; Friday 8:00AM–6:00PM; Walk in or schedule primary care and behavioral health evaluations. Monday to Friday 9:00 AM–3:30 PM
Telehealth
https://www.wheelerhealth.org/patients/telehealth
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do you offer Medication-Assisted Treatment (MAT)?
Yes, the center provides MAT options such as Suboxone (buprenorphine) and Vivitrol (naltrexone) with counseling and support.
What services are offered at Wheeler’s Addiction Treatment program?
Our caring team offers support, individual and family counseling, group treatment, and a plan that fits your life, including Medication-Assisted Treatment (MAT) with medications like Suboxone and Vivitrol alongside counseling and support.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 4.27/5 (325 (combined data often aggregates across multiple locations))
- Harmony Care Finder: 2.8/5 (12)
- Google (as reported by third-party): 4.3/5 (12)
- Apple Maps: 100% (2)
Patients praise
- friendly and professional staff experiences reported by some patients
- positive feedback regarding ease of accessing healthcare services
- reports of respectful interactions
Common complaints
- concerns regarding administrative professionalism at front desk
- allegations of testing errors and procedural negligence
- reports of rude staff behavior
- complaints about privacy and confidentiality management
"Fantastic place you got. It was the easiest time I've ever had with healthcare."
— Wheeler Health Patient Testimonial"They act nice but actually just want your money and its clear. I saw staff mocking me for my alleged mental illness."
— Online Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Health Care | Family Centers — Jan 15, 2026
- Community Health Center, Inc. Celebrates Major Policy Wins during National Breastfeeding Month & Black Breastfeeding Week — Aug 28, 2025
- Hartford HealthCare Cancer Institute celebrates 10 years of care | News | newbritainherald.com — Jul 29, 2025
- Elevating Care for Mental Health - Shepley Bulfinch — Jan 27, 2026
- Family Centers Health Care and Greenwich Hospital/ Yale New Haven Health to Hold Community Health Fair on 8/2 | Greenwich Free Press — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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