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New Britain OB/GYN

Obstetrics and Gynecology • New Britain, CT

About

New Britain OB/GYN, part of Women's Health Connecticut, provides obstetrics and gynecology care at two locations in New Britain and Southington, Connecticut. The practice offers services including well-woman exams, birth control, pregnancy care, in-office procedures, robotic surgery, and specialized care for conditions like endometriosis and pelvic floor health. The clinic accepts numerous insurance plans including Aetna, Anthem, CIGNA, ConnectiCare, Medicaid, and Medicare, and is affiliated with The Hospital of Central Connecticut.

Clinic Type

Obstetrics and Gynecology (multi-location group)

Address

1 Grove Street, New Britain, CT 06053; Southington location: 209 Main Suite B, Southington, CT 0648

Phone

860-224-2447

Email

info@womenshealthusa.com

Opening Hours

Mon-Fri 8am-6pm

Telehealth

Available

Services Offered

—

Team

  • Christina E. Acocella, MD — MD? (Obstetrics/Gynecology)
  • Kyle Baker, MD — MD
  • Allyson Carrier, APRN — APRN
  • Stephanie Garozzo, MD — MD
  • Kirsten Kibler, MD, PhD — MD, PhD
  • Stephanie Mei Luu, DO — DO
  • Derek Kozlowski, MD — MD
  • Gerard Roy, MD — MD

Insurance & Payment

  • Aetna
  • Anthem Blue Cross and Blue Shield / Wellpoint
  • Centivo
  • CIGNA Healthcare
  • ConnectiCare
  • First Health / Coventry Health care
  • Harvard Pilgrim Health Care
  • Healthy-CT
  • Multiplan / PHCS / Emblem Healthcare
  • Northeast Health Direct / Consumer Health Network PPO / ChoiceCare Humana
  • Oxford Health Plan
  • Tricare
  • United Healthcare
  • Wellcare

Insurance, Self-pay

Languages Spoken

  • English

FAQs

What services are provided?

Obstetrics and Gynecology care at New Britain OB/GYN with two locations.

Do you offer same-day or walk-in appointments?

Not specified on the page.

What insurance plans do you accept?

Aetna, Anthem Blue Cross and Blue Shield / Wellpoint, Centivo, CIGNA Healthcare, ConnectiCare, First Health / Coventry Health care, Harvard Pilgrim Health Care, Healthy-CT, Multiplan / PHCS / Emblem Healthcare, Northeast Health Direct / Consumer Health Network PPO / ChoiceCare Humana, Oxford Health Plan, Tricare, United Healthcare, Wellcare.

Where are the offices located?

New Britain and Southington locations: New Britain: 1 Grove Street (implied from page snippet), Southington: 209 Main Street, Suite B, Southington, CT 06489.

How can I request an appointment?

Request an appointment via the website. The page references a request-appointment option.

Do you have a patient portal?

Yes; patient portal links are provided on the site.

Do you list hospital affiliations?

Hospital affiliations with The Hospital of Central Connecticut (100 Grand Street, New Britain, CT 06050) are listed.

Do you have patient forms or policies available?

Forms/policies appear under insurance and forms and notices (examples: anti-discrimination policy, notice of privacy practices, financial policy, prior release form).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • RealPatientRatings (Dr. Kyle Baker): 4.9 out of 5 (726 reviews) (726 reviews)
  • Healthgrades (Dr. Karen Haverly): 3.9 out of 5 (N/A)

Patients praise

  • Highly knowledgeable, professional, and thorough physicians
  • Excellent bedside manner and compassionate care
  • Long-term patient loyalty, with many patients returning for years
  • Friendly, efficient, and welcoming office staff

Common complaints

  • Long wait times and poor time management
  • Lack of communication from office staff
  • Concerns regarding billing practices and surprise fees
  • Some patients report feeling unheard or rushed by specific providers

"I have been a patient of Dr. Baker's for 29 years. He is an outstanding OBGYN. He is clear, calm, efficient, knowledgeable, respectful and listens and responds to your concerns."

— RealPatientRatings - Dr. Kyle Baker Review

"I had an extremely frustrating experience at this office due to their horrible time management and lack of communication. At that point, I had already wasted over an hour and 15 minutes of my day with no explanation or update from anyone."

— LocalityBiz - Patient Review

"Grateful that I no longer see Dr. Haverly. I lived in pain throughout my teenage years, suffering with many different gynecological issues that went undiagnosed."

— Healthgrades - Dr. Karen Haverly Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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