AFC Urgent Care
Occupational Medicine • New Britain, CT
About
Summary: - AFC Urgent Care West Haven is a walk-in urgent care clinic in West Haven, CT, offering rapid access to urgent care, in-house lab testing, vaccinations, and a range of occupational health services. - Occupational health offerings include DOT physicals, occupational medicine, drug screening, and workplace injury care. - Additional services: COVID-19 testing, sports/school physicals, immigration physicals, x-ray, std testing, and vaccinations. - Contact: phone numbers 203-896-7000 and 203-859-9006. Address listed in West Haven; operations led by Director of Operations Barbara Ronalter. - Note: This entry pertains to AFC Urgent Care West Haven; the user asked about AFC Urgent Care New Britain, which is a different location.
Clinic Type
Occupational Medicine
Address
New Britain, CT
Phone
860-357-6899
complianceofficer@americanfamilycare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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discounted rates to uninsured patients, accepts most insurances
Languages Spoken
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FAQs
What occupational health services are available besides DOT testing, pre-employment physicals, and drug testing?
AFC Urgent Care New Britain provides a variety of occupational health services beyond DOT testing, pre-employment physicals, and drug testing. For specifics, contact the center at 860-357-6899.
How can I book an appointment for occupational health services?
Book appointment options are available via the website and SolvHealth booking link shown on the page.
Do you offer on-site lab testing for occupational health needs?
Yes, on-site lab testing is available.
What is the contact number for more information?
Call 860-357-6899 for more information.
Do you accept walk-ins for occupational health services?
AFC Urgent Care New Britain is a walk-in clinic for many services; however, for some occupational health services, scheduling may be preferred.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.3/5.0 (Wait time), 4.5/5.0 (Quality of Care), 4.6/5.0 (Bedside Manner/Staff Friendliness), 4.7/5.0 (Facility Cleanliness) (Multiple reviews gathered from various platforms like MapQuest and Yelp.)
Patients praise
- Professional, polite, and helpful staff members (specifically naming certain providers/nurses).
- Efficient, organized, and quick service for many patients.
- Clean and modern facility.
- Thorough medical examinations where patients felt heard and cared for.
Common complaints
- Inconsistent staff performance, with reports that service can be "run very poorly" when different staff are on duty.
- Concerns regarding patient wait times and facility accessibility, such as not being notified that the clinic stopped accepting walk-ins before closing time.
- Instances of perceived non-compliance with health safety protocols during busy periods.
"Very respectful and treat you with urgency and care you feel you deserve."
— LocalityBiz review"The PA there, named Brandon Batory, made me feel right at home. He was beyond courteous..."
— MapQuest review"I was very disappointed that the staff did not tell patients who were walking in that they were not accepting anymore patients 2 hours prior to closing!"
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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