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Community Health Center of New Britain

Primary Care • New Britain, CT • Since 1972

About

Summary: - Community Health Center, Inc. (CHC) is a nonprofit health care provider based in Middletown, CT, founded in 1972, offering medical, dental, behavioral health, and specialty services. It serves over 145,000 active patients and operates with a focus on the Patient-Centered Medical Home (PCMH) model. - The organization emphasizes outreach and access, using innovative service delivery models and technology, and runs related practice transformation programs through the Weitzman Institute, including training consortia and institutes for medical assistants and nurse practitioners. - CHC is one of Connecticut’s leading primary care providers, with a national footprint through affiliated initiatives but its core operations are in Connecticut, including locations like Meriden and New Britain (Connecticut). It is a multinational-sounding breakdown in the data, but the primary, active entity is CHC, Inc. in the U.S. - Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Headquarters: Middletown, CT; Founded: 1972; Website: chc1.com - Scope: 145k+ active patients; 727 staff; revenue around $6.8M (note: reported in highlights; may reflect specific metrics or misalignment with typical nonprofit financials) - Contact: Phone numbers listed (860-347-6971, etc.) User-specific note: in Connecticut generally and mentions New Britain as a locality in recruitment postings, but does not provide a dedicated profile for a New Britain location. For precise New Britain site details (addresses, hours, services), you may want to search for “Community Health Center New Britain CT” or visit the CHC site directly.

Clinic Type

Primary Care

Address

New Britain, CT 06051 (locations include 110 Mill St, New Britain; 44 Goodwin St, New Britain)

Phone

860-224-3642

Email

WhereverYouAre@chc1.com

Opening Hours

Mon-Fri 8:00 AM–7:00 PM; Sat 8:00 AM–4:00 PM; Sun closed

Telehealth

Available (telehealth information referenced on site)

Services Offered

  • comprehensive primary medical care for adults and children
  • sick and same day care
  • well child care and immunizations
  • physical exams
  • gynecological care including family planning
  • comprehensive dental services
  • certified diabetes education
  • nutrition counseling
  • behavioral health services for adults and children
  • assistance with application for public insurance and other support programs
  • breast and cervical cancer early detection programs
  • chiropractic care
  • podiatry
  • same day care
  • acupuncture

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Day | Clinic Hours | Quest Hours: Monday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Tuesday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Thursday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Friday 8:00 AM - 5:00 PM / 8:00 AM - 4:30 PM; Saturday 8:00 AM - 4:00 PM / 8:00 AM - 12:00 PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 5 out of 5 stars (based on individual patient review) (Not specified total count)

Patients praise

  • Caring and professional medical staff
  • Effective and attentive patient care from specific providers like Dr. Farb and Dr. Carr
  • Generally prompt check-in and short wait times for some patients

Common complaints

  • Inconsistent service quality due to staff turnover
  • Reports of employee burnout and management issues within the organization

"We've been loving the pediatrics department at this health center. Dr. Farb is fantastic with kids, is always on time, seems to love his job..."

— Yelp review

"...some reviews highlight inconsistencies in service due to changing staff dynamics. Service attitude: Many users commend the friendly and caring attitude of the staff, especially mentioning Dr. Carr's empathetic approach..."

— Wheree.com review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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