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Oak Street Health New Britain

4.9 out of 5 · 133 reviews

Primary Care • New Britain, CT • 1 location in New Britain, CT locations

About

Oak Street Health New Britain is a primary care clinic located at 179 Columbus Blvd in New Britain, Connecticut, specializing in care for Medicare patients. The clinic offers primary care, chronic condition management, wellness and preventive care, immunizations, laboratory testing, pharmacy services, and specialty care referrals. Services are available in-person, by phone, or by video, Monday through Friday from 8am to 5pm.

Clinic Type

Primary Care

Address

179 Columbus Blvd, New Britain, CT 06051

Phone

(888) 812-1183

Email

—

Opening Hours

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

Telehealth

Available (in-person, phone, or video visits)

Services Offered

  • Primary care
  • Chronic condition care
  • Wellness preventive care
  • Specialty care
  • Immunizations
  • Laboratory testing services
  • Pharmacy
  • Medicare-related services

Technology & Equipment

  • In-center lab and testing services
  • Urinalysis
  • Metabolic panel
  • A1C
  • Lipid panel
  • Immunizations
  • Telehealth (video visits)

Insurance & Payment

  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Supplement (Medigap)
  • Medicare Advantage (most plans)
  • Original Medicare
  • Medicare Supplement/Medigap
  • Medicare Advantage
  • Medicare-Medicaid Plans
  • Other Medicare plans (check with location)

Oak Street Health New Britain accepts Original Medicare Part A and Part B; Medicare Supplement (Medigap) plans; most Medicare Advantage plans. Verification recommended with provider for specific plan acceptance.

Book online waitlist (limited appointments), In-person/payment at clinic, Insurance, Medicare, Cash, Credit/Debit (as applicable)

Languages Spoken

  • English
  • Spanish

Pricing

  • Accepts most Medicare plans; details at clinic or call for confirmation

Current Offers

Accepting new patients

FAQs

Where is Oak Street Health New Britain located?

The New Britain clinic is at 179 Columbus Blvd in New Britain, Connecticut.

What insurance plans are accepted?

Original Medicare Part A and Part B; Medicare Supplements; most Medicare Advantage plans.

How can I book an appointment?

Schedule an in-person, phone, or video visit; limited online waitlist available.

What are the hours of operation at the New Britain primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

What insurance does Oak Street Health New Britain accept?

New Britain location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call (888) 812-1183 to see if we accept your specific insurance.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: 1/5 stars (Oak Street Health) (Various (mixed))
  • Healthgrades: 5/5 stars (Dr. Marwan Haddad) (Highly positive sentiment)
  • Momentary Labs: 4.9/5 stars (Dr. Catherine Holmes) (133 reviews)

Patients praise

  • Friendly and welcoming staff in certain interactions
  • Physicians who are attentive, thorough, and do not rush visits
  • Clean and professional facility environments reported by many patients
  • Proactive approach to health and health goal setting

Common complaints

  • Scheduling errors and appointment cancellations
  • Long wait times for appointments and during visits
  • Unprofessional or noisy office staff behavior
  • Concerns regarding perceived focus on pharmaceutical medication over other health needs
  • Rudeness or lack of listening from specific medical staff

"Two appointments for my mom both canceled had to wait a month for the second one just to be canceled again This is very unprofessional no one even calls you to follow up."

— Patient review of Oak Street Health

"Dr Haddad is the best Dr I have ever been to. He didn’t rush me and took the time to listen to every single one of my conversations. Never dismissing anything I brought up to him."

— Patient review of Dr. Marwan Haddad

"The office and exam room in New Britain, CT were immaculate. Staff were courteous and efficient. Dr. Sheikh listened carefully and answered my questions with understandable info and recommendations."

— Patient review of Dr. Seemab Sheikh

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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