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ChristianaCare Primary Care at New Castle

4.1 out of 5 · 40 reviews

Family Medicine • New Castle, DE

About

ChristianaCare is a leading non-profit health system headquartered in Wilmington, Delaware, serving Delaware, parts of Pennsylvania, Maryland, and New Jersey. It includes Christiana Hospital and Union Hospital, a broad network of outpatient and preventive services, and centers such as the Eugene du Pont Preventive Medicine & Rehabilitation Center. The system operates multiple facilities across Delaware, with key locations in Newark (HQ), Wilmington, New Castle, Georgetown, and other sites, providing comprehensive inpatient, outpatient, and preventive care. For New Castle, ChristianaCare operates at nearby facilities and outpatient services within the network, supporting community health needs in the area.

Clinic Type

Family Medicine

Address

Primary Care New Castle, New Castle, DE

Phone

484-446-3660

Email

community-outreach@christianacare.org

Opening Hours

Monday, Tuesday, Wednesday 7:30 a.m.–7:00 p.m.; Thursday 7:30 a.m.–5:00 p.m.; Friday 7:30 a.m.–4:30 p.m.

Services Offered

  • Primary care
  • Family Medicine
  • Adult primary care
  • Lab services on-site
  • Minor medical procedures
  • Physical examinations
  • Immunizations

Team

  • Dana Newswanger, DO — Family Medicine physician
  • Rebecca DeWees, MD — Family Medicine physician
  • Kyla-Gaye Pinnock, MD — Family Medicine physician

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ChristianaCare-GoHealth Urgent Care (New Castle): 4.2/5 (39 (Zocdoc))
  • ChristianaCare (General): 2.1/5 (1 review and 6 complaints (ComplaintsBoard))

Patients praise

  • Helpful, friendly, and professional staff
  • Compassionate and attentive care from doctors and nurse practitioners
  • Convenience and efficiency of urgent care services compared to emergency rooms
  • Clean and nurturing clinic environment

Common complaints

  • Long wait times in emergency departments
  • Billing and coding errors
  • Difficulty resolving complaints or getting timely responses from customer service/billing departments
  • Issues with privacy/facility accommodations (e.g., hallway beds)
  • Administrative/prescription refill communication issues

"At ChristianaCare-GoHealth Urgent Care, patients consistently rave about the exceptional level of care they receive... Many reviewers highlight the helpfulness and efficiency of both the front desk and medical professionals..."

— UrgentCareList (ChristianaCare-GoHealth Urgent Care)

"Thirteen hours of a hall... privacy HIPAA laws! From a hall to what they call a Z Bed"

— ComplaintsBoard (ChristianaCare General)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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