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Fast Pace Health

4.5 out of 5 · 1,188 reviews

Family Medicine • New Castle, IN • Since 2009 • 1 (New Castle, IN) locations

About

Fast Pace Health operates urgent care walk-in clinics across multiple U.S. states, including Tennessee, Kentucky, and surrounding areas. Their urgent care centers offer: - Open seven days a week with extended hours and no appointment needed - On-site labs and X-ray capabilities - Wide range of treatments for illnesses and injuries, plus wellness, diagnostic, and screening services - Most insurance plans accepted (including Medicaid/Medicare) and affordable self-pay options For New Castle, IN specifically: Fast Pace Health lists clinics primarily in Tennessee and nearby states; there is no explicit New Castle, IN location listed in their site highlights.

Clinic Type

Family Medicine

Address

315 S. Memorial Dr. New Castle, Indiana 47362

Phone

765-518-8100

Email

—

Opening Hours

Open seven days a week with extended hours

Telehealth

Available

Emergency Care

Urgent care; not specified as ER but urgent care services

Services Offered

  • Urgent Care
  • Telehealth
  • X-ray
  • Lab services
  • Pediatric care
  • Adult care
  • Sports physicals
  • Wellness checks
  • Minor injuries and illnesses
  • Preventive care

Technology & Equipment

  • X-ray
  • Lab technology
  • Telehealth

Insurance & Payment

  • Most major insurances
  • Medicaid
  • Medicare
  • most major insurances, including Medicaid and Medicare

Accepts most major insurances including Medicaid and Medicare; self-pay options available

Self-pay, self-pay options, insurances accepted

Languages Spoken

  • English

FAQs

What services does Fast Pace Health New Castle offer?

Urgent care, pediatric and adult care, lab and x-ray, telehealth, sports physicals, wellness checks, minor injuries/illnesses treatment.

Is walk-in care available?

Yes, walk-ins are accepted with short wait times and no appointment required.

Does Our Location Take Insurance?

Yes, we take most of the major insurance plans, as well as the federal insura

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 stars (based on 1,175 reviews) (1,175 reviews)
  • PissedConsumer: 1.4/5 stars (9 reviews)
  • ComplaintsBoard: 1.0/5 stars (4 complaints)

Patients praise

  • Swift and friendly front desk service reported by some patients
  • Convenience of walk-in services and extended hours
  • Modern facilities with on-site lab and X-ray capabilities

Common complaints

  • Long wait times
  • Billing issues and unexpected charges
  • Issues with insurance processing and refiling claims
  • Inconsistent patient care and poor provider communication
  • Allegations of administrative negligence or inaccurate documentation

"Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly. The tech that did my initial vitals etc was kind and did her job..."

— Official Fast Pace Health location page

"3-hour wait to see a provider. Symptoms I didn't mention were recorded... Then after 3 hours still never saw a provider!"

— PissedConsumer review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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