UPMC Heart and Vascular Institute
Heart & Vascular Care • New Castle, PA • Since 1929
About
Summary: UPMC Jameson Memorial Hospital is a full-service community hospital in New Castle, PA (headquartered in New Castle) offering surgical services, emergency medicine, and a range of medical services. The facility operates with 54 employees and has a history dating to 1929. Contact options include multiple phone numbers and the location at 1211 Wilmington Ave, New Castle, PA 16105. For comprehensive heart/vascular offerings, consider checking UPMC’s main Heart and Vascular Institute pages or contacting the hospital directly.
Clinic Type
Heart & Vascular Care
Address
1211 Wilmington Ave., Ground Floor, New Castle, PA 16105
Phone
724-656-4646
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.upmc.com/services/heart-vascular/locations/southwest-pa/new-castle/1211-wilmington-ave
Emergency Care
Available 24/7 for heart attacks (PCI/catheterization)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at UPMC Jameson Heart and Vascular Institute?
Heart and vascular care, including catheterization procedures, diagnostic catheterization, and interventional procedures with 24/7/365 care for heart attacks.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UPMC Official Provider Directory: Individual provider ratings generally high (e.g., 4.7-4.9/5 stars) (Varies by provider, ranging from tens to hundreds of ratings per individual)
- US News & World Report (UPMC Jameson): 5/5 (Patient Experience) (250 Reviews)
Patients praise
- Professional and personable physicians and medical staff
- High patient-reported ratings for individual providers (many averaging 4.7-4.9 stars)
- Competent and helpful nursing care reported by some patients
Common complaints
- Issues with appointment scheduling and long wait times
- Poor customer service experiences with administrative staff (e.g., perceived rudeness, lack of compassion)
- Frustrations with billing processes and lack of itemized statements
- Dissatisfaction with hospital emergency department experiences (not exclusive to the Institute)
"Doctor was very personable and professional. He offered beneficial advice outside of my treatment schedule and forwarded important information that will help some general conditions that I have."
— Customer Review via DrRacheleidelman.com"[A staff member] was rude, ignorant, lacking 'ppl skills,' and having 'zero compassion,' ultimately ending the call by hanging up."
— Customer Review via DrRacheleidelman.com (describing administrative interaction)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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