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Pediatrics at New Castle Family and Internal Medicine

Pediatrics • New Castle, IN

About

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Pediatrics at New Castle Family and Internal Medicine in New Castle, Indiana offers pediatric primary care and family medicine services. Located at 152 Wittenbraker Avenue, the clinic is open Monday through Thursday from 8 am to 7 pm and Friday from 8 am to 5 pm. The practice provides pediatrics, primary care, family medicine, specialist referrals, hospital services, and care coordination.

Clinic Type

Pediatrics

Address

152 Wittenbraker Avenue, New Castle, IN 47362

Phone

765-521-0890

Email

info@hchcares.org

Opening Hours

Monday - Thursday: 8 am - 7 pm; Friday: 8 am - 5 pm; Closed Saturday and Sunday

Website

https://www.hchcares.org/locations/pediatrics-at-new-castle-family-and-internal-medicine/

Emergency Care

Emergency care available

Services Offered

  • pediatrics
  • primary care
  • family medicine
  • specialists
  • hospital services
  • care coordination

Technology & Equipment

  • Imaging/Radiology
  • Laboratory services
  • Electronic health records

Insurance & Payment

—

Languages Spoken

  • English

Current Offers

New Patient Offer (if available) — null (expires null)

FAQs

What should I bring to my visit?

Find out what to bring to your visit, how early to arrive, rescheduling notice requirements, and more.

Are visitors allowed during a visit?

We allow visitors at any time unless a patient needs particular care or if local conditions require limited visits.

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • rater8 (Dr. Kenton S. Hilbish): 5.0/5.0 (64 ratings) (64)
  • Facebook: 92% recommend (28 reviews)
  • Healthgrades (Mary Butler, CPNP): 5.0/5.0 (1)

Patients praise

  • Providers are described as caring, attentive, and good listeners
  • Many patients appreciate the thoroughness and bedside manner of specific doctors and nurse practitioners
  • Providers are often willing to explain conditions and take time to address parent concerns

Common complaints

  • Difficulty scheduling same-day or timely appointments for sick patients
  • Rude or unhelpful behavior reported from some front desk/reception staff
  • Reports of long wait times for appointments
  • Concerns about thoroughness of care or being rushed during visits in some instances

"Dr. Hilbish is a great doctor. He listens well and is understanding of your wishes. He makes you as a parent feel seen... Truly appreciate him and what he does."

— rater8 patient review for Dr. Kenton S. Hilbish

"I called to make an appointment. After explaining everything going on the very rude receptionist had the nerve to say 'Sorry lady your not the only one with a sick kid. Call back next week'."

— Patient complaint regarding scheduling/receptionist interaction

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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