Family Practice Associates
Primary Care • New Castle, PA
About
Family Practice Associates in New Castle, PA offers comprehensive primary care and family medicine services at 188 Enclave Drive. The practice includes family physicians and physician assistants providing internal medicine and laboratory testing, with appointments and walk-ins welcome Monday through Friday.
Clinic Type
Primary Care
Address
188 Enclave Drive, New Castle, PA 16105
Phone
(724) 657-3221
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Opening Hours
Mon 08:00 am - 04:00 pm; Tue 08:00 am - 04:00 pm; Wed 08:00 am - 04:00 pm; Thu 08:00 am - 04:00 pm; Fri 08:00 am - 03:00 pm; Sat Closed; Sun Closed
Services Offered
Team
Insurance & Payment
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Appointments & Walk-ins welcomed
Languages Spoken
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FAQs
What services does Family Practice Associates offer?
Comprehensive primary care and family medicine services as part of Genesis Medical Associates.
What are the office hours?
Mon 08:00 am - 04:00 pm; Tue 08:00 am - 04:00 pm; Wed 08:00 am - 04:00 pm; Thu 08:00 am - 04:00 pm; Fri 08:00 am - 03:00 pm; Sat Closed; Sun Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UPMC Providers: 4.9 out of 5 stars (354 ratings) (97 reviews)
- UPMC Providers: 4.8 out of 5 stars (137 ratings) (22 reviews)
- UPMC Providers: 4.9 out of 5 stars (79 ratings) (15 reviews)
- Vitals: 4.4 out of 5 stars (18 ratings)
- WebMD: 4.0 out of 5 stars (5 ratings)
Patients praise
- Providers described as compassionate, attentive, and good listeners
- Patients feel like partners in their healthcare decisions
- Strong bedside manner and proactive interest in patient health from certain physicians and nurse practitioners
- Easy and efficient experiences for many patients with specific UPMC-affiliated providers
Common complaints
- Reports of difficulty scheduling appointments and reaching staff by phone
- Complaints regarding unprofessional, rude, or dismissive office and front-desk staff
- Concerns about long waits for prescription refills and administrative negligence
- Specific patient reports of doctors being dismissive or failing to address health concerns
"She listened and followed up after hours to ensure my concerns were addressed."
— UPMC Patient Review for Katherine Arbuckle, CRNP"Everyone was welcoming & the doctor was attentive, not trying to run me out of the door or made me feel rushed."
— UPMC Patient Review for Dr. Erin Lynne Meier, DO"Very poor care here. I can not stress how negligent this staff is in getting prescriptions filled - heart meds took a week to get."
— Healthgrades Review for Dr. Andrew Cole, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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