Psychiatrists and Psychiatric Nurses in New Castle County, DE
Psychiatry • New Castle, DE
Clinic Type
Psychiatry
Address
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Phone
+13022169660
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (for specific provider): 4.86/5 (59 reviews)
- ChristianaCare (for specific provider): 4.7/5 (3 reviews)
- LifeStance Health (location-specific): 4.9/5 (107 reviews)
Patients praise
- High patient satisfaction reported for telehealth services due to convenience and reliability
- Positive rapport and thoroughness praised in individual outpatient care settings
- Greater accessibility to mental health specialists compared to years past
- Compassionate and engaged care mentioned in specific provider reviews
Common complaints
- Concerns regarding billing transparency and insurance coordination
- Difficulties with appointment scheduling and follow-ups
- Complex, long-standing systemic issues reported at the Delaware Psychiatric Center, including allegations of inadequate care and patient mismanagement
- Challenges with continuity of care in some settings
"I always have an excellent experience with Dr. Shashi Prabha. She is very friendly, shows genuine concern for my well being, very thorough and truly listens to me."
— ChristianaCare patient review"Patient experiences at LifeStance Health Delaware vary widely, but a consistent pattern emerges: while many patients report improved access to mental health care and convenient telehealth options, others cite concerns about billing transparency, appointment scheduling, and continuity of care."
— Patient experience report analysisSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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